Coordinator, E-Commerce

Company Profile:

Beacon Wellness Brands (“BWB”, formerly Clio) is a high-growth intimate wellness, beauty and personal care company headquartered in Newton, MA. The company has leading market positions in its respective categories and owns the #1 intimate wellness device brand in U.S. retail. BWB has distribution at nearly all major food, drug, and mass retailers and a growing e-commerce business. The company owns three main best-in-class brands and operates with a focus on quality, innovation, and speed-to-market. The business was founded in 2001. In 2021, private equity firm Yellow Wood Partners invested in Clio as its foundational investment in an intimate wellness platform – thus the formation of Beacon Wellness Brands.

Position Summary:

Reporting to the Head of E-Commerce, the Coordinator, E-Commerce will support the E-Commerce Department needs across all retailer.com partners (i.e. Amazon, Walmart.com, Target.com and others) and channels.  This position collaborates with Marketing, Creative, Product Development, Supply Chain teams and 3rd party agencies to execute and optimize our digital assortment, pricing, promotions, and merchandising strategies across our entire online catalog to support traffic, conversion, sales, and profitable growth plans.  This role requires high attention to detail, excellent time management and strong interpersonal skills to effectively collaborate with stakeholders and manage 3rd parties.

Primary Responsibilities:

• Partner with internal cross functional teams (Sales, Marketing, Product Development, and Supply Chain) to execute cohesive product assortments, product content, digital shelf management, pricing and promotions, digital advertising, co-op marketing and inventory forecasting & management

• Provide regular reporting on business performance and against KPIs
• Project manage and traffic needs across Sales, Marketing, Product Development, Supply Chain, and agencies to enable flawless Ecommerce execution and optimize conversion and sales.
• Audit Retailer.com sites for content integrity, completeness, and optimization opportunities

• Perform other duties in support of overall ecommerce and company goals
• Stay abreast of ecommerce industry trends and innovations

Primary Requirements:

Professional Attributes:

• Bachelor’s degree in business, Merchandising, Marketing, Sales, Ecommerce, and/or related field
• 1 year of professional experience and demonstrated success in a hands-on ecommerce role, preferably with a health and wellness or beauty brand
• Solid understanding of Omni Channel Strategy at key retailers like Walmart and Target
• Excellent quantitative and analytical skills, including use of analytical tools and basic retail math
• Strong desire and capability to dive deep into data and develop actionable insights to drive conversion and sales
• Exceptional project management and problem-solving skills, including the ability to think creatively and prioritize multiple assignments in a dynamic environment
• Proficient in MS Office, Website CMS, DAM, PIM and various Martech solutions
• Outstanding interpersonal skills, including strong written & verbal communication skills
• Ability to effectively operate both independently and as part of a team
• Capable of doing work in the trenches while still maintaining a strategic perspective
• Demonstrated ability to influence and develop consensus with cross functional teams
• Thrives in a fast-paced environment, flexible to pivot with competing priorities and provide timely crisis management

Personal Attributes:

• Product passion - Natural and fanatical curiosity around health and beauty product and the online marketplace, demonstrated and put into action
• Results-oriented - Ability to drive results to and above plan with full accountability, proactively shifting efforts as trends and business variables change
• Collaboration – Command cross functional cooperation throughout the entire organization as well as with partners and 3rd parties
• Entrepreneurial – Self-starter who thrives on identifying new ways to win and going after them