Office Manager

Job Title|Alaska Behavioral Health
Steven A. Cohen Military Family Clinic

Who We Are

Our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services.

We believe all Alaskans, with all mental health and addiction needs should have access to the best possible care. We are committed to helping Alaskan’s recover.

About the Team

With a multidisciplinary team of psychiatrists, psychologists, licensed clinical social workers, licensed chemical dependency counselors, case managers, and veteran outreach workers, the clinic offers high-quality, evidence-based, and personalized outpatient mental health treatment tailored to meet the specific needs of veterans, particularly those from the Iraq and Afghanistan wars, and their families. The Cohen Clinic is part of the Cohen Veterans Network, a national nonprofit (501c3) network of clinics.

As such, we seek a detail-oriented, organized and analytical leader who will excel at the duties and responsibilities outlined below.

What You’ll Do

• Ensuring that the Clinic is in compliance with policies and procedures regarding fiscal operations
• Working as the liaison between the Clinic and the Chief Financial Officer
• Managing the Clinic’s fiscal operations (i.e., budgeting, accounts receivables and payables, reconciliations, financial reporting, etc.)
• Working with the Intake Coordinator and Clinic Director to coordinate the managed care billing process, managing local relationships with 3rd party insurance and ensuring that the Clinic is in compliance with contractual and reimbursement policies
• Working with the Clinic Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance
• Maintaining and monitoring all financial records to ensure accuracy, completeness of data and compliance with state and federal rules and regulations
• Assisting clients with billing-related matters; assisting clients and/or staff in resolving insurance-related problems
• Establishing policies and procedures regarding risk management and business continuity
• Collaborating with clinic staff and the Cohen Veterans Network around financial data collection, trend analysis, research, reporting, etc.

Good To Know

• Position can be based in Fairbanks or Anchorage, Alaska
• Full-Time, Exempt
• Pay Range is $56,104 to $72,607. Eligible for up to $17,000 in incentive with the average being $6,600
• Student Loan Repayment and Tuition Assistance is Available – Professional Growth is encouraged!

• AKBH offers generous benefits including two healthcare options for employees and their dependent children; voluntary vision and dental insurance; employer-provided life insurance/AD&D and long-term disability; 401k with immediate vesting and up to 5% employer contribution; 3 weeks of PTO the first year increasing to 6 weeks the second year; and 10 paid holidays.

What We Need from You

• Bachelor’s degree or demonstrated progress toward a bachelor’s from accredited college or university with at least 5 years of relevant experience
• At least 5 years of experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims
• At least 3 years of experience collecting, analyzing and reporting financial data
• Demonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act.
• Excellent customer service
• Must been able to work independently or as part of a team, anticipate problems and generate solutions and demonstrate flexibility and sensitivity when engaging with staff and clients
• Excellent written and oral communication skills; ability to digest and distill complex subjects into clear messages

Alaska Behavioral Health is an Equal Opportunity Employer.