Bilingual Licensed Insurance Customer Service

Stephanie Swanson - State Farm Agency, located in Minneapolis, MN has an immediate opening for a Bilingual (Spanish/English) Licensed Insurance Customer Service Representative. Sign on bonus available for licensed candidates!

We seek an energetic, licensed Property and Casualty Insurance professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

About Our Agency:

We happily serve a beautifully diverse set of customers and there's no better place to be working than in Minneapolis. We outwardly support our LatinX, immigrant, BIPOC and LGBTQ+ communities. Our mission is to be a safe landing spot for everyone. We are looking to grow our team with like minded individuals who love and want to serve our community and our client base. Minnesota strong; we stand together.

Responsibilities include but not limited to:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• Base Salary
• Annual Performance Bonus
• Paid time off (vacation and personal/sick days)
• Life Insurance
• Disability
• Retirement plan
• Valuable experience
• Growth potential/Opportunity for advancement within my office
• Signing Bonus offered for licensed candidates!
  

Requirements:

• Bilingual (Spanish/English)
• Insurance Customer Service Experience preferred.
• Excellent communication skills - written, verbal and listening

• Genuinely excited to help customers and the community.
  
• Patient, empathetic, and passionately communicative.
• Strong Problem-solving skills
  
• Self-motivated

• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license
  

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.