Hospital Service Technician

Express Employment- Costa Mesa

Murrieta, CA

Expired: 21 days ago Applications are no longer accepted.

$50,000 to $55,000 Yearly
Vision , Medical , Dental
Full-Time

Job Description

Hospital Service Technician

Location: Murrieta, Temecula, and surrounding area

Pay Rate: $50,000-55,000/year

Type of Position: Direct Hire

Schedule: Mon-Friday 8:00am-5:00pm

Leading provider of managed print services vendor within Healthcare is seeking a dynamic Hospital Service Technician specializing in hardware repair and Customer Service to join our team. The perfect candidate will be responsible for supporting a new technical support program onsite various hospitals. As a Hospital Service Technician, you will play a crucial role in providing on-site customer support and maintenance for our clients’ printer systems and workstations on wheels, "WOW", devices. If you are passionate about technology, possess strong problem-solving skills, and enjoy delivering exceptional customer service, we would love to speak with you.

Responsibilities include, but are not limited to:

· Following up on service requests to diagnose, troubleshoot and repair software and hardware issues for Workstations on Wheels

· Keeping accurate records of helpdesk tickets and service calls, including details of repairs, parts, and time spent on each service call

· Preventative maintenance and calibration on a variety of printer and medical cart (WOW) models to ensure top performance and minimize downtime

· Act as a liaison between stakeholders and contracted technicians to ensure operations are running smoothly

· Educating and supporting clients on proper medical cart usage, maintenance, and support issues

· Collaborate with the support team and escalate complex issues when necessary to ensure prompt resolution

· Staying up to date on the latest printer models, technologies, and industry trends

Qualifications:

· High school diploma, GED or equivalent

· Proven experience as a Field Service Technician or similar role

· Strong knowledge of medical devices, printer hardware, including printheads, paper feed systems, and maintenance kits

· Familiarity with major printer brands such as HP, Canon, Epson, and Xerox, and ability to troubleshoot various models. Also familiarity with knowledge of Howard Medical, Ergotron, Rubbermaid , Jayco , Altus , Touchpoint Medical, Stryker is a plus!

· Proficiency in diagnosing and resolving printer software problems, including, but not limited to driver installation and configuration

· Excellent customer service skills and ability to communicate technical concepts to non-technical users

· Valid driver’s license with a clean driving record and a personal vehicle

· Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment

· Attention to detail and commitment to delivering high-quality workmanship

· Must be able to lift, push, pull, and carry up to 50 pounds

*Various immunizations and/or medical testing may be required at the company's expense as a condition of employment for any positions that work on-site regularly in a hospital or medical setting

Company Description

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

In compliance with applicable federal, California and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not TOLERATE discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.

Why Work Here?

Direct Hire Positions-get your foot in the door at a great company! Personalized Job Match!

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job. In compliance with applicable federal, California and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not TOLERATE discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.