Field Engineer/Electrician - PV and Energy Storage - REMOTE

Field Engineer/Electrician - PV and Energy Storage

Location: RemoteReports to: Technical Operations Manager Brief Description of SunnovaSunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is powering energy independenceTM and changing the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits – and to do that, we need the creativity and energy of every person. Come be a part of the fastest growing segment of the energy industry!
The Field Engineer/Electrician - PV and Energy Storage Position

Sunnova Energy Corporation is currently searching for a PV and Energy Storage Master Electrician/ Electrical Engineer for the Operations Department. The Domestic United States is a growing market for solar energy with energy storage due to the instability of the pricing structure and, in some cases, the frequency of grid outages. Our company is playing a key role in the energetic transformation of these markets through solar and energy storage systems. The PV and Energy Storage Technician’s primary responsibility is to support partners and internal teams in the training, design, installation, commissioning and troubleshooting of PV systems, PV systems with energy storage, and energy management platforms. The employee must continuously seek ways to improve the performance, functionality, and cost of these systems while meeting our customer’s needs.

Field Engineer/Electrician - PV and Energy Storage Responsibilities

• Assists dealers and internal teams with the design, installation, commissioning and troubleshooting of PV & PV + storage systems
• Provides onsite and/or remote training to internal/external stakeholders on new and existing technologies
• Provides training to service staff on how to identify and resolve issues as well as product usage and maintenance

• Work closely with the operations team to evaluate new technologies
• Act as the subject matter expert for specified technology(ies)

• Attends pilot installs to evaluate technologies and provide technical support onsite
• Evaluates installations to ensure they meet company’s quality standards
• When delegated by manager, supports O&M in managing and resolving customer concerns and issues in a timely manner and communicate/document progress to customer and relevant Sunnova employees.
• Documents control of all pertinent files
• Keeps up to date on technical knowledge and participate in educational training of new solar & storage technologies.
• Completes quality assurance onsite and/or remote inspections, documenting corrective actions, and ensuring completion of corrective items within reasonable timelines.
• Provides support post weather event where damage to grid or customer PV/storage systems occurs
• Performs any other duties as assigned
• Performs Weekly Reporting

Minimum Requirements

• Electrical license or engineering degree
• A Bachelor’s Degree in related discipline, or equivalent combination of education and experience; a High School Diploma (or GED) is a minimum requirement
• Willingness to acquire additional certifications in other states, as needed
• 6+ years relative work experience
• Ability to travel up to 30% of the time

Preferred Qualifications

• Working knowledge of Salesforce.com desired

Additional Knowledge, Skills and Abilities

• Strong customer service skills
• Excellent judgment in customer relations and managing company resources
• Strong written and communication skills to communicate with all levels of management
• Detail oriented with the ability to multi-Task
• Ability to work under pressure with strict time deadlines
• Strong problem-solving skills
• Ability to work as a team member and interact with other departments
• PC skills; Microsoft Office- Excel, Word, & Outlook

Working Conditions

• Remote-office environment
• Estimated travel time: 30%

Physical Requirements

• Extended periods of time working at computer workstation

Benefits

Sunnova offers a generous employee reward package that includes:

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation & annual bonus
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
• Complimentary garage parking in Houston

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.