Patient Finance Manager

Job Responsibilities

• Responsible for all aspects of patient finance function at specified location(s)
• Acts as decision-maker at practice level concerning topics related to role
• Leads process improvement activities for the patient finance function at specified locations(s)
• Manages clean claims are submitted the day they are received, submitted via the appropriate medium, and with all required attachments.
• Ensures claims are reviewed, corrections are identified/made or resolutions are initiated within 24 hours from the date that claims are received.
• Works payer response reports and rejection reports while ensuring they meet departmental productivity and quality review standards.
• Maintains knowledge of payer requirements, standards, system (clearinghouse, payer) functionality, and policies and procedures.
• Takes direction from management to resolve issues in addition to providing support, education, and guidance to team members.
• May perform additional duties as assigned.

Experience:

• Three years of experience in revenue cycle, finance, customer service or data analytics.
• Bachelor’s degree in related field preferred

Technical Skills:

• Proficient in Microsoft Word and Excel
• Working knowledge of Microsoft Office products
• Ability to think critically to identify trends and resolve accounts independently
• Expert written and verbal communication skills