Operations Specialist

Job description

1st Capital Bank is a locally owned and managed community bank headquartered in Monterey County. We provide professional banking, including credit and cash management services to businesses, professionals and residents throughout California’s Central Coast.

We're currently recruiting for a Senior Operations Specialist to join our Operations Team in Salinas, CA.

The Senior Operations Specialist performs a wide range of financial accounting, statistical record keeping, analysis and reporting duties. This position works closely with branch operations and the BSA/Cash Management departments in all aspects of the Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), USA Patriot Act, and Office of Foreign Assets Control (OFAC) compliance. Position requires an understanding of general ledger accounting and financial reporting. A key function of this role is processing the day-to-day activities of the Bank’s back office. Processes include tracking and validating control processes, identifying and mitigating risks, and capturing control evidence within the back office thereby supporting branch operations. The Senior Operations Specialist may be assigned to train new employees and may participate in projects, testing and roll out of new processes and procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supports centralized processing functions to include, but not limited to; exception item processing including, NSF/OD and Non-Post item and Stop Pay review and Returned Deposited Item adjustments.
• Batches processed work and prepare Check 21 formatted transmission files for further processing to Federal Reserve Bank.
• Assists in all aspects of operational processing including reviewing documentation for completeness, and research requests of client accounts.
• Maintains full competent knowledge of ITI computer software.
• Provides support for ATM/Card Services by reviewing daily reports, ordering new cards, reviewing and posting entries to various accounts and general ledgers, and providing customer service to branch staff and customers with ATM/Card Services inquires.
• Examines, reconciles and adjusts a variety of financial and bookkeeping records; identifies and resolves errors and makes corrective entries.
• Posts information from various reports and documents to appropriate records, logs and computer records.
• Performs a variety of file maintenance including setup of sweeps, internal transfers, and one-time PIM ACH’s
• Assists preparing and reconciling the Bank IOLTA accounts. Report and pay interest based on the reconciliation.
• Completes general ledger certification.
• Examines and reconciles Virtual Vaults
• Reviews and processes Reg D accounts to ensure the Bank meets the regulatory requirement of controls.
• Examines IRA and Health Savings Reports for proper reporting to FISERV.
• Completes regulatory and internal reports and forms by established deadlines.
• Assists in the preparation and distribution of various client notices.
• Prepare, review, process and research wires.
• Organizes and maintain a variety of files and records.
• Communicates effectively both verbally and in writing to other staff and departments to accomplish tasks and resolve problems.
• Examines and completes legal processes, such as levies, garnishments, etc.
• Reviews and manages controlled accounts
• Train new employees.
• Participate in projects, testing and roll out of new processes and procedures.
• Assist in creating and updating department procedures.
• Attend meetings, conferences, training and seminars as directed.
• And any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values.
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QUALIFICATIONS

A combination of education, training and/or experience, which would substantially demonstrate the following knowledge and abilities would be qualifying:

• A minimum of five years of banking experience.
• Understanding of teller transactions and how they are processed preferred.

Working knowledge of:

• Bank systems, operations and procedures
• General office practices and procedures
• Bank Regulations

Ability to:

• Maintain confidentiality of files and privileged information.
• Knowledge of BSA/AML rules and regulations.
• Understanding of IRA and HSA products and related regulatory requirements.
• Prioritize and manage multiple demands effectively under the pressure of deadlines.
• Understand and follow verbal and written instructions.
• Review and prepare financial summaries and reports; maintain ledgers and journals.
• Organize and complete work accurately and in accordance with established deadlines.
• Perform assignments with a minimum of direct and continuous supervision.
• Communicate effectively both verbally and in writing.
• Establish and maintain effective relationships with those contacted in the course of work.
• Input, access and retrieve information using a computer.
• Work overtime as required to meet deadlines.
• Use equipment and materials in a safe and acceptable manner, follow established safety procedures, use appropriate safeguards, and observe common sense rules of safety in all on-the-job activities.