Bilingual Client Services Specialist - REMOTE

Job Description

Have you worked for an advertising/marketing agency in a Proofreader or Account Coordinator capacity? How about an internal marketing team? Do you enjoy proofing, managing files, handling late changes, and being the "go-to" person for the account you are on? Or are you looking to get your foot in the door with a marketing agency and know that your strong proofreading skills will serve you well in this role? Are you bilingual in Spanish and can translate the written word from English to Spanish?

PureRED, the leading Marketing Service and Technology partner for large enterprise retailers and consumer marketers, is looking for a Bilingual Client Services Specialist (CSS). As a CSS, you would be responsible for coordinating and processing information between the client and our internal agency teams. Data comes across from the client in many different forms: it could be customer data, or sales/promotional data, or product images, among other items. And it could come through in an email, an Excel spreadsheet, etc. Your role would be to manipulate that data into a format that can be used by our internal teams to meet the client's needs. Once the deliverables are met by our production teams, they will come back to you to proofread, ensuring that the final product is error-free, consistent and accurate before submitting to the client for review. You may go through several proofing cycles with our internal teams before submitting that final product to the client.

This role, albeit an entry level one, is a critical part of the total workflow, ensuring that our clients needs and expectations are met. Roughly 60% of this job is managing and manipulating the data that comes from the client's systems in preparation for our internal creative team to receive. The other 40% will be proofing.

As a CSS, your responsibilities would include:

• Coordinating and processing information between the client and our internal agency teams - this may be customer data, sales/promotional data, or product images, etc. This data may come through in an email, Excel spreadsheet, etc.
• Manipulate this data into a format that can be used by our internal teams to meet the client's needs.
• Proofreading the deliverables after they are met by our internal production teams. This ensures that the final product is error-free, consistent, and accurate before submitting to the client for review.

Additional Roles & Responsibilities:

• Gain a deep understanding of the client's product and expectations to ensure needs are met
• Keep abreast of daily changes, rules and guidelines that would affect the work product and deliverables
• Verify accuracy of all facts or referenced materials in copy.
• Review for errors in spelling, grammar, punctuation, syntax, consistency and brand voice
• Review content with eye towards client campaign, project or voice
• Manage any late changes to customer requests
• Gain a deep understanding of the client's product and expectations to ensure needs are met
• Keep abreast of daily changes, rules and guidelines that would affect the work product and deliverables

PLEASE NOTE: You must be bilingual in Spanish to be considered for this role. Additionally, while this role is remote, you must live within the United States in one of the following states for your application to be considered: GA, FL, NC, PA, NY, TX, TN, NJ, CT, IL, OH, KY, or MN. Position will require a schedule following either EST or CST time zones.

POSITION REQUIREMENTS

Minimum Qualifications

• High School Diploma/GED (required)
• Native or near-native proficiency in written/spoken Spanish
• 1+ years' experience professional work history doing written translation
• Keen attention to detail
• Working knowledge of Microsoft Office Suite
• Desire to grow within the Marketing Industry
• Excellent verbal and written communication skills
• Motivation to learn complex processes & programs
• Ability to work in a fast-paced environment with tight deadlines

Preferred Qualifications

• Prior experience in marketing or advertising agency in a Proofreader/Account Coordinator capacity or as part of an internal marketing team

Who is PureRED?

PureRED is a leading strategic partner for 14 of the top retail, consumer and B2B brands in the US. For over 55 years, PureRED has innovated to find the answer. As passionate problem solvers, we approach every challenge with curiosity and creativity to craft innovative solutions that deliver results. Specializing in retail advertising and promotions, integrated marketing and technology solutions, PureRED creates and manages content at the speed, scale and level of precision needed by the nation's top brands.

BENEFITS AND PERKS

• Career-Building Opportunities
• Comprehensive Benefits
• 401K Program
• Maternity/Paternity Leave
• Pet Insurance
• Approximately 25 Paid Days Off Per Year

EQUAL EMPLOYMENT OPPORTUNITY

PureRED ("the Company") is an equal opportunity employer and makes all employment decisions without regard to race, color, religion, gender, marital status, disability, national origin, sexual orientation, military or veteran status, or any other classification protected by law. In addition, the Company complies with all applicable federal, state, and local laws governing non-discrimination in employment. Decisions concerning employment are based strictly on an individual's qualifications and ability to perform the job under consideration, the comparative qualifications and abilities of the other applicants or employees, and the individual's past performance, if applicable, within the Company. Employment decisions include, but are not limited to, recruitment, hiring, promotions, salary or other compensation, benefits, transfers, discipline, layoffs, termination, and training.