Legal Assistant (hearings Customer Service Representative)

Summary

This position is located in the Eugene Hearing Office at 211 E 7th Ave, Suite 201 Eugene, Oregon 97401.

This position is being filled on a full-time, permanent basis. One or more positions may be filled under this announcement.

Additional selections may be made within six months from the closing date of this announcement.

This is a career-ladder position leading to the GS-8 grade level.

This position is not currently virtual or eligible for out-stationing.

Learn more about this agency

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Overview

• Accepting applications

• Open & closing dates
  
  06/21/2022 to 07/12/2022
• Salary
  
  $36,118 - $58,158 per year
• Pay scale & grade
  
  GS 5 - 7
• Help
  Location
  
  1 vacancy in the following location:
  
  • Eugene, OR1 vacancy
• Remote job
  
  No
• Telework eligible
  
  Yes-as determined by the agency policy.
• Travel Required
  
  Not required
• Relocation expenses reimbursed
  
  No
• Appointment type
  
  Recent Graduates
• Work schedule
  
  Full-time
• Service
  
  Excepted
• Promotion potential
  
  8
• Job family (Series)
  
  0986 Legal Assistance
• Supervisory status
  
  No
• Security clearance
  
  Not Required
• Drug test
  
  No
• Position sensitivity and risk
  
  Noncritical-Sensitive (NCS)/Moderate Risk
• Trust determination process
  
  Suitability/Fitness
• Announcement number
  
  SX22-GSL-11542395
• Control number
  
  660938400

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This job is open to

• Recent graduates
  
  Individuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans.

Clarification from the agency

Recent Graduates only. This position is not currently virtual or eligible for out-stationing. Selectee will be required to report to the Eugene Hearing Office location. This position may be eligible for telework in accordance with agency and office policy.

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Duties

Once selected for this important position, you will contribute to the Agency's mission through direct and personal service to the public. The Office of Hearings Operations handles appeals that have been filed by people who have been denied Social Security, Supplemental Security Insurance (SSI), or Medicare benefits. You will provide support to Administrative Law Judges and other professional employees in processing cases filed under the Social Security Act.

Hearings Customer Service Representatives provide quasi legal and technical support to Administrative Law Judges and other technical and professional positions in the processing of entitlement cases pursuant to Titles II, XVI, and XVIII of the Social Security Act, as amended, at the administrative appeals level. Hearings Customer Service Representatives are responsible for developing and processing requests for hearing cases from their receipt in the office to completion, independently performing a wide range of case development actions, and processes more complex hearing cases where analysis of pertinent issues and interpretation of the provisions of the laws, regulations, rulings, precedents, policies, procedures, and guidelines relative to the cases is necessary.

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Requirements

Conditions of Employment

• U.S. Citizenship required
• Must have a qualifying degree or certificate at the time of appointment.
• Fingerprinting and background and/or security investigation required
• Job offers are contingent on fingerprinting and background / security investigation results
• Selectees are required to serve a trial period
• Relocation expenses will not be paid
• Selective Service Registration, if applicable (www.sss.gov)
• As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19.See Additional Information section.

Qualifications

RECENT GRADUATE PROGRAM ELIGIBILITY:To qualify for appointment to the Recent Graduates Program, you must have completed all requirements of an academic course of study leading to an associate's, bachelor's, master's, professional, doctorate, vocational, or technical degree or qualifying certificate program from an accredited educational institution. Your graduation (degree conferred) date must be within the 2 years preceding your application to this announcement OR no later than 30 days after the closing date of this announcement. Note: See Required Documents section to ensure you provide the correct documentation to prove your Recent Graduates Program eligibility.

The transcript(s) or official letter from the registrar's office MUST include either the date your degree or certificate was conferred OR the anticipated date the degree or certificate is scheduled to be conferred. Applications will not be considered without this documentation. NOTE: Copies of degrees, certificates, and diplomas are not considered acceptable documents to determine Recent Graduate Program eligibility.

Preference-eligible veterans who, due to military service obligations, were precluded from applying to the Program during any portion of the 2-year eligibility period are entitled to a full 2-year period of eligibility upon release or discharge from active duty. In no event, however, may the eligibility period extend beyond 6 years from the date on which the preference eligible veteran completed the requirements of an academic course of study, when a qualifying degree or certificate was conferred. Note: See Required Documents section to ensure you provide the correct documentation to prove your Recent Graduates Program and preference eligibility.

Qualifications
You must also meet the below qualifications for the posted position(s) by the closing date of this announcement, 07/12/2022.

If you are using experience to qualify, you must have:

GS-5: 52 weeks of full-time specialized experience equivalent to the GS-4 level in the Federal Service performing all or most of the following tasks: Applying laws, rules or regulations and written guidelines; Communicating orally in order to provide information, assistance, or instructions to members of the general public or their representatives; Performing administrative and clerical processes using a computer to reconcile discrepancies, associate documents with related files/records, etc.; Writing correspondence in response to inquiries and drafted a variety of other written products.

GS-6: 52 weeks of full-time specialized experience equivalent to the GS-5 level in the Federal Service performing all or most of the following tasks: Reviewing legal or medical documents for accuracy in accordance with applicable rules and regulations; Communicating with a wide variety of individuals in order to provide or elicit information; Applying & interpreting laws, rules or regulations and written guidelines; Using a computer to prepare correspondence in draft and final form or to prepare reports.

GS-7: 52 weeks of full-time specialized experience equivalent to the GS-6 level in the Federal Service performing all or most of the following tasks: Reviewing and processing a variety of legal and/or medical documentation, records and evidence in accordance with applicable rules & regulations; Communicating with a wide variety of individuals in order to provide advice/guidance about medical or legal claims, hearings process, insurance claims, or other related programs; Interpreting complex laws, rules or regulations and written guidelines & explaining the provisions to others; Using a computer to prepare correspondence and has experience using word processing software (i.e., Word, Access, Excel) for data input, queries, reports or case tracking.

Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.

Education

PROVIDING PROOF OF EDUCATION OR SUBSTITUTING EDUCATION: Proof of education or education substitutions must be submitted with your application package and received by the closing date of the announcement. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. Note: See Required Documents section to ensure you provide the correct documentation.

Applicants selected for the position must provide an official transcript(s) including the date the degree or certificate was conferred prior to being appointed.

Foreign Education: If your transcripts show education completed in foreign colleges or universities, you must also provide documentation that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in a conventional/accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services.

GS-5: Successful completion of a full 4-year course of study above high school ...