Business Sales Representative

Job Title: Business Sales Representative

Classification: Full-Time, Non-Exempt, At-Will

Reports to: Regional Sales manager

Department: Sales & Marketing

Location: Lancaster, CA (Occasional travel may be required)

About Us:

Race Communications is one of California’s leading telecommunications and fiber technology companies, offering a full range of communications services and competing in over 25 markets with investments totaling $150M in recent years.

Working in partnership with several public and private entities, Race focuses its efforts on building top-tier networks that service small businesses and Fortune 500 companies alike. Our comprehensive network has brought significant improvements to local entities, education, community services, and public safety across the state.

In today's connected world, reliable, high-speed internet is an absolute necessity, and it is our company's mission to provide advanced communications at an affordable price. Race focuses its efforts on building world-class fiber networks and offering gigabit internet service to communities throughout California.

Summary:

The Business Sales Representative is responsible for the sales of small to Enterprise level services.

Qualifications and Experience:

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• Bachelor’s degree (A.A.) or equivalent education in a related field of study is preferred
• Two or more years B2B sales experience
• Valid CA driver’s license is required
• Spanish bilingual skills are desirable
• Demonstratable experience in presenting, persuading, and negotiating

Skills:

• Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
• Functional use of common office equipment, computers, and office software
• Strong time management skills, with the ability to manage priorities and workflow
• Commitment to accuracy and high standards for quality of work
• Ability to work with all levels of team members and management
• Excellent problem resolution and customer service skills
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Excellent verbal and written communication skills
• Ability to work on complex projects with general direction and minimal guidance

• Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
• Good judgement with the ability to make timely and sound decisions
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Ability to effectively present information and respond to questions

Essential Duties and Responsibilities:

• Generates new leads with targeted businesses through various prospecting activities, including cold calling, business to business, customer referrals, and partner relationships
• Educates prospects on products through calls, trainings, and presentations, and providing existing customers with exceptional support
• Focuses on goal achievement and is results driven
• Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills
• Promotes the sale of bundled products (Internet, Phone and video products) to ensure the optimal solution for the customer
• Participates in out-of-the-office meetings with customers on a regular basis
• Prepares sales and activity reports as required
• Traveling is required for this job, day trips and overnight as needed

Other duties as necessary may include but are not limited to:

• Successfully complete assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal setting
• Be available to participate in internal or external meetings, special functions, and professional development opportunities
• Cross-train and share knowledge with other team members
• Support routine tasks
• Maintain a professional appearance, hygiene, and demeanor