How to be a good mediator?

A good Mediator has the right blend of negotiating skills, listening skills. To be a good Mediator, you should be familiar with both sides of the conflict you are working on, try to keep both parties engaged in the arbitration process and offer compromises that benefit both parties to a reasonable degree. Most of all, you must remain unbiased throughout the process and exhibit patience during the meeting. These discussions can take time, and it is essential to maintain a positive presence in a tense situation.