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Rippling

60 Rippling Customer Service Jobs Hiring Near You

Rippling

Visionary Demo Builder

Seattle, WA · On-site

$111K - $220K/yr

... customers write code inside Rippling, and Rippling AI that automates the work that used to fall ... Bring your own, for industries (retail, healthcare, manufacturing, financial services, and beyond ...

Rippling

Sr. Fraud Strategy Data Analyst

San Francisco, CA · On-site

$120 - $170/hr

Collaborate across teams -- including Security, Sales, Customer Service, and Compliance -- to ... Additional Information Rippling is an equal opportunity employer. We are committed to building a ...

New

Rippling

Technical Writer, Platform and Data

New York, NY · On-site

$86K - $144K/yr

... for Rippling platform and Data Cloud offerings. * Engage with Product, Engineering, and Customer Experience teams to identify and close knowledge gaps and improve self-service. * Incorporate ...

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Rippling Jobs Information

What is it like to work at Rippling?

Rippling is a technology company that prioritizes innovation and customer satisfaction, fostering a culture of collaboration and continuous improvement. The company's team structure is designed to be agile and adaptable, with a focus on cross-functional collaboration and open communication, and its mission is to simplify HR and finance for businesses through its all-in-one platform. Working at Rippling may appeal to candidates who are passionate about technology and customer experience, and who are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Rippling an attractive place to work?

Rippling is a rapidly growing fintech company that offers a comprehensive HR platform, positioning itself as a leader in the industry with a focus on simplifying HR and payroll processes for businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex problems and contribute to the development of cutting-edge technology. Joining Rippling can provide professionals with a chance to make a meaningful impact, drive growth, and develop their skills in a dynamic and forward-thinking environment.

Do workers at Rippling get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Rippling pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

At Rippling, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
90% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Rippling affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get paid time off at Rippling?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Rippling worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Do Rippling workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at Rippling?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Rippling managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

Do jobs at Rippling spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Rippling?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Rippling feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Rippling get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Rippling?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Rippling enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Rippling recommend working with their team?

Most people recommend working with their team.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Rippling?

Most people got enough training when they started.
87% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Rippling?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Rippling’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
73% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Rippling is doing?

Most people feel well informed about how the company is doing.
93% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

What are the most popular job types at Rippling?

    What are the most popular jobs at Rippling?

    What are the most popular categories at Rippling?

    Infographic showing various Customer Service job openings at Rippling in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 68% Physical, and 32% Remote job distribution.

    Senior Business Development Manager

    Rippling

    San Francisco, CA • On-site

    $180 - $240/hr

    Other

    Re-posted 25 days ago

    Rippling rating

    8.9

    Company rating: 8.9 out of 10

    Based on 15 frontline employees who took The Breakroom Quiz

    39th of 245 rated software companies

    Job description

    About the role

    Own and scale Rippling's Services Partners function - recruiting, onboarding, and managing SI partners (GSIs and large regionals) who deliver Rippling implementations to customers. You'll hold partners accountable on timelines and quality, structure complex commercial agreements, and keep cross-functional stakeholders (Sales, CS, Implementation, Legal) fully informed at every stage.


    What you will do

    • Recruit and manage top-tier SI partners; secure resourcing and ensure delivery quality

    • Build a metrics-driven program with regular reporting to partners and internal leadership

    • Lead escalation management - resolve issues quickly and decisively

    • Connect customers with relevant partners and support end-to-end deal execution

    • Structure and negotiate complex commercial agreements with Legal, Finance, and exec leadership

    • Evaluate corporate development opportunities that expand services delivery capacity

    • Drive aggressive follow-up: own open items, set clear deadlines, ensure nothing drops

    • Conduct market research and competitive analysis on the services partner landscape


    What you will need

    • Bachelor's Degree required

    • 8+ years in BD and/or sales at high-growth SaaS companies

    • 3+ years direct experience managing services delivery partners (GSIs and large regional SIs)

    • Proven track record of proactive, assertive follow-up and accountability

    • Experience structuring and negotiating complex commercial partnerships / co-delivery arrangements

    • Strong executive presence - ability to engage senior stakeholders at large SI firms and internally

    • First-principles thinker who thrives in ambiguous environments

    • Strong negotiation, communication, and organizational skills

    • Deep knowledge of SaaS/services business models and the professional services ecosystem


    Nice to Have

    • MBA or advanced degree

    • Direct experience in the HCM / HR Tech / Payroll ecosystem

    • Prior experience at or partnering with a Big 4 / GSI firm (Deloitte, Accenture, PwC, etc.)

    • Background in implementation or professional services delivery (not just managing partners)

    • Experience building a partner program from scratch

    • Track record managing partner P&Ls or co-sell / co-delivery revenue targets


    Additional Information

    Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com


    Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.


    This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.


    A variety of factors are considered when determining someone's compensation - including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

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    What Rippling employees say

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