Rippling
Rippling

20 Rippling Technical Writer Jobs Hiring Near You

Technical Storyteller

New York, NY · On-site

$126K - $210K/yr

... or writing for technical executives. Additional Information Rippling is an equal opportunity ... employer. We are committed to building a diverse and inclusive workforce and do not discriminate ...

Excellent written and verbal communication skills, especially in highly cross-functional ... Experience in a highly technical B2B domain such as fintech, dev tools, ad tech, HR tech, or legal ...

Excellent written and verbal communication skills, especially in highly cross‑functional ... Experience in a highly technical B2B domain such as fintech, dev tools, ad tech, HR tech, or legal ...

With Rippling, you can hire a new employee anywhere in the world and set up their payroll ... Ability to explain complex scenarios in simple, clear written and verbal communications * Strong ...

The Technical Account Management team manages long-term relationships with Rippling's growing and ... Stellar written and verbal communication skills with a track record of building strong customer ...

Head of Automated Growth

Manhattan, NY · On-site

$220 - $275/hr

... Rippling's revenue engine. We're looking for a curious, technical generalist with very strong ... writing SQL and hopping into Excel * Working closely with growth engineering, marketing ops ...

... Rippling's revenue engine. We're looking for a curious, technical generalist with very strong ... writing SQL and hopping into Excel * Working closely with growth engineering, marketing ops ...

Customer Success Manager

$100K - $125K/yr

About Rippling Rippling is the first way for businesses to manage all of their HR & IT-payroll ... Exceptional problem-solving and technical troubleshooting skills. * Stellar written and verbal ...

... Rippling's revenue engine. We're looking for a curious, technical generalist with very strong ... writing SQL and hopping into Excel * Working closely with growth engineering, marketing ops ...

... Rippling's revenue engine. We seek a curious, technical generalist with very strong growth ... Analyzing data to understand what's working and what's not--from reading through replies to writing ...

Rippling Jobs Information

What is it like to work at Rippling?

Rippling is a technology company that prioritizes innovation and customer satisfaction, fostering a culture of collaboration and continuous improvement. The company's team structure is designed to be agile and adaptable, with a focus on cross-functional collaboration and open communication, and its mission is to simplify HR and finance for businesses through its all-in-one platform. Working at Rippling may appeal to candidates who are passionate about technology and customer experience, and who are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Rippling an attractive place to work?

Rippling is a rapidly growing fintech company that offers a comprehensive HR platform, positioning itself as a leader in the industry with a focus on simplifying HR and payroll processes for businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex problems and contribute to the development of cutting-edge technology. Joining Rippling can provide professionals with a chance to make a meaningful impact, drive growth, and develop their skills in a dynamic and forward-thinking environment.

Do workers at Rippling get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Rippling pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

At Rippling, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
90% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Rippling affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get paid time off at Rippling?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Rippling worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Do Rippling workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at Rippling?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Rippling managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

Do jobs at Rippling spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Rippling?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Rippling feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Rippling get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Rippling?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Rippling enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Rippling recommend working with their team?

Most people recommend working with their team.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Rippling?

Most people got enough training when they started.
87% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Rippling?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Rippling’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
73% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Rippling is doing?

Most people feel well informed about how the company is doing.
93% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.
Infographic showing various Technical Writer job openings at Rippling in the United States as of August 2026, with employment types broken down into 96% Full Time, 2% Temporary, and 2% Contract. Highlights an 61% Physical, and 39% Remote job distribution.

Technical Writer, Platform and Data

Rippling

New York, NY • On-site

$69K - $115K/yr

Full-time

Posted 4 days ago


Rippling rating

8.9

Company rating: 8.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

40th of 242 rated software companies


Job description

About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the role
As a Technical Writer for Rippling's Platform and Data offerings, you'll create, maintain, and enhance help documentation and training material for our platform and data products. We're looking for a dynamic content creator who can communicate complex concepts clearly and succinctly, and turn those concepts into clear, educational content that resonates with learners.
In this role, you'll be creating documentation for a wide range of audiences with varying degrees of technical aptitude. The ability to communicate complex technical concepts to both HR personas and technical software engineers is an important and must-have skill.
What you will do
  • Create user documentation, migration guides, reference material, and tutorials for Rippling platform and Data Cloud offerings.
  • Engage with Product, Engineering, and Customer Experience teams to identify and close knowledge gaps and improve self-service.
  • Incorporate structured content principles for single-sourcing information across locations and audiences, both human and AI.
  • Review, edit, and publish AI-assisted contributor content to meet style guidelines and quality standards.
  • Contribute your product and content expertise to the development of training materials including videos, system diagrams, infographics, and hands-on exercises.
  • Assist in the creation and maintenance of developer-focused content, including API guides and other developer tool guides.
  • Collaborate cross-functionally and participate in team brainstorming sessions to drive content innovation and strategy.
  • Review success metrics across content delivery methods.
  • Evangelize the Help Center; inspire other teams to contribute to our knowledge base as content creators or subject matter experts.

What you will need
  • Minimum 1-3 years of experience creating technical product documentation for a complex, data-centric platform or product suite. Must provide documentation samples.
  • Demonstrated experience managing complex projects with various stakeholders in a fast-paced, ambiguous environment.
  • Experience testing product functionality and documentation to ensure technical accuracy in your writing.
  • Proficiency in writing structured content that uses variables and metadata to serve context-sensitive material to unique audiences.
  • Excellent writing and grammatical skills; content is clear, succinct, and logical.
  • Grit; a sustained history of hard work and perseverance.
  • Curiosity; a bias to constantly question, dig deeper, and learn.
  • Customer empathy; an ability to understand the technical and conceptual challenges of users trying to learn a new technology, combined with a passion to empower those individuals with the right documentation and training materials to self-serve and be successful.
  • Collaborative; the ability to work with others, on and off our team, to achieve common goals.

Nice to have:
  • Experience using SaaS platforms and tools related to data engineering, data system architectures, data connectors, and data ingestion methods (ELT, ETL).
  • Proficient in SQL and relational database management systems (RDBMS).
  • Experience testing APIs and integration install flows.

About the team
The Customer Education team is focused on building best-in-class help documentation and on-demand training materials to help our customers and their teams learn how to use every aspect of the Rippling platform and our products to be successful. Whether it's a tutorial, troubleshooting FAQ, training video, or hands-on simulation, the Customer Education team creates a variety of educational materials that drive product adoption and customer success across our products, services, and global audiences.
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The pay range for this role is:
69,000 - 115,000 USD per year (US)

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