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49 Rippling Customer Service Jobs Hiring Near You

Rippling

Customer Support Specialist, Business Unit

$22.19 - $23.49/hr

With Rippling, you can hire a new employee anywhere in the world and set up their payroll ... Resolve product or service issues by understanding the customer's issue, determining the cause of ...

Rippling

Partner Success Manager, Broker

$85K - $117K/yr

... service - Ensure partners feel supported and engaged through attentive, personalized guidance and product enablement * Triage critical customer & partner issues to resolution - Act as the Rippling ...

Rippling

Workplace Coordinator

New York, NY · On-site

$27 - $44/hr

With Rippling, you can hire a new employee anywhere in the world and set up their payroll ... Strong customer service experience with excellent communication and problem-solving skills.

Rippling

Manager, Implementation (IT)

Seattle, WA · On-site +1

$99K - $158K/yr

About the role Rippling's Product Specialist team ensures customers see incredible business ... professional services, or technical client support teams in a fast-paced B2B SaaS environment ...

Rippling

Technical Account Consultant - IT & Platform

$60K - $90K/yr

Project manage - Work with a variety of teams internally and externally to execute on each engagement and help customers understand and optimize their use of Rippling * Offer white-glove service ...

Rippling

PEO Human Resources Advisor

New York, NY · On-site

$78K - $137K/yr

As a PEO HR Advisor, you will deliver effective and efficient HR consulting services to customers of Rippling PEO ("Professional Employer Organization"), ASO (Administrative Services Offering), and ...

Rippling

PEO Account Executive, SMB

$170K/yr

One fundamental belief at Rippling is that PEO Account Executive should spend 100% of their time between engaging with interested prospects/customers, qualifying PEO/HR Services opportunities ...

Rippling

Manager, Implementation (IT)

$99K - $158K/yr

About the role Rippling's Product Specialist team ensures customers see incredible business ... professional services, or technical client support teams in a fast-paced B2B SaaS environment ...

Rippling

Account Executive, Private Equity

New York, NY · On-site

... Rippling, our customers, and the broader PE ecosystem. This is a critical role that requires a deep ... master service agreements. * Track, manage, and forecast PE-influenced and sourced revenue in ...

Rippling

Implementation Specialist, Platform

$56K - $89K/yr

About the role Rippling's Professional Services team is responsible for ensuring customers see incredible business transformations by maximizing the value of our core Platform- including custom ...

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Rippling Jobs Information

What is it like to work at Rippling?

Rippling is a technology company that prioritizes innovation and customer satisfaction, fostering a culture of collaboration and continuous improvement. The company's team structure is designed to be agile and adaptable, with a focus on cross-functional collaboration and open communication, and its mission is to simplify HR and finance for businesses through its all-in-one platform. Working at Rippling may appeal to candidates who are passionate about technology and customer experience, and who are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Rippling an attractive place to work?

Rippling is a rapidly growing fintech company that offers a comprehensive HR platform, positioning itself as a leader in the industry with a focus on simplifying HR and payroll processes for businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex problems and contribute to the development of cutting-edge technology. Joining Rippling can provide professionals with a chance to make a meaningful impact, drive growth, and develop their skills in a dynamic and forward-thinking environment.

Do workers at Rippling get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Rippling pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

At Rippling, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and May 2026.

Is the health insurance from Rippling affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Rippling?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and May 2026.

Do workers at Rippling worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Do Rippling workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at Rippling?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Rippling managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

Do jobs at Rippling spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Rippling?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Rippling feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Rippling get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Rippling?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Rippling enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Rippling recommend working with their team?

Most people recommend working with their team.
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Rippling?

Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Rippling?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Rippling’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
70% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Rippling is doing?

Most people feel well informed about how the company is doing.
92% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.
What are the most popular jobs at Rippling?
What are the most popular categories at Rippling?
Infographic showing various Customer Service job openings at Rippling in the United States as of July 2026, with employment types broken down into 98% Full Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, and 13% Remote job distribution.
Technical Account Consultant (Mergers & Acquisitions)

Technical Account Consultant (Mergers & Acquisitions)

Rippling

Remote

$90K - $115K/yr

Full-time

Posted 20 days ago

Rippling rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

45th of 209 rated software companies

Job description

About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the role
Rippling is looking for a customer-obsessed Technical Account Consultant, M&A (Mergers & Acquisitions) to join our Technical Account Consulting team. In this role, you will serve as the technical consultant for customers navigating mergers, acquisitions, and multi-entity changes within Rippling. You will own engagements end-to-end by advising on technical strategy, managing project timelines, scoping and budgeting projects, and coordinating cross-functional stakeholders to implement solutions that drive successful M&A transitions for existing Rippling customers. This role requires a strong blend of technical consulting, project management, and customer guidance, with a priority focus on helping customers successfully operationalize systems change and achieve a smooth first payroll run.
What you will do
  • Advise on M&A Strategy: Serve as the technical consultant for M&A and multi-entity engagements, advising customers on how to merge and optimize their Rippling products
  • Conduct Discovery: Use discovery to understand customer goals, business needs, risks, and timelines, then determine the recommended solution strategy
  • Own Implementation Milestones: Independently own projects from kickoff through completion, guiding customers through systems and process design, data migration, configuration and integration builds, testing, go-live, hypercare support, and the decommissioning of legacy systems
  • Lead Projects Independently: Manage timeline, scope, budget, milestones, risk mitigation strategies and stakeholder communication
  • Ensure Go Live Success: Prioritize a successful first payroll run while supporting broader product adoption and long-term customer retention
  • Collaborate Cross-Functionally: Partner with Product, Engineering, TAM, AM, Support, and Implementation teams on unique customer scenarios and cross-functional dependencies
  • Resolve Ambiguity: Navigate technical and operational ambiguity across complex M&A engagements by partnering with Product and cross-functional teams to work through unique scenarios, pressure-test solution options, evaluate downstream system and workflow impacts, and drive clear recommendations, ownership, and follow-through toward successful customer outcomes
  • Drive Operational Excellence: Identify and contribute to process improvements and best practice playbooks to enhance the efficiency and scalability of M&A transitions as Rippling's customer base grows.

What you will need
  • 4-6+ years of experience in Professional Services, Implementation, Technical Consulting, or a similar customer-facing role
  • Experience supporting a complex, multi-product SaaS offering and helping customers navigate interconnected systems, workflows, and dependencies
  • Strong project management skills, including experience owning complex customer timelines, scope, and stakeholder coordination
  • Ability to independently solve moderate to complex problems and make structured, customer-centered recommendations
  • Strong communication skills and confidence leading customer conversations in high-stakes situations, handling escalations with limited management oversight
  • Ability to learn the full Rippling product suite and advise holistically across solutions that touch HR, IT, Payroll, and Benefits workflows
  • Experience partnering cross-functionally with stakeholders, influencing product roadmap solutions without authority
  • Strong technical judgment, systems thinking, and problem-solving skills, with the ability to assess ambiguous situations, weigh tradeoffs, prioritize effectively with incomplete information, and make recommendations that account for downstream impacts
  • Preferred: experience with M&A, multi-entity implementations, payroll/HRIS changes, or complex business restructures

Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + variable + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. If you do not see your location, please reach out to your Recruiter.
A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
#li-remote
#li-hybrid
The pay range for this role is:
90,000 - 115,000 USD per year (US Tier 2)
85,000 - 110,000 USD per year (US Tier 3)

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