ZipRecruiter

Log In

Datavant
Datavant

72 Datavant Service Delivery Manager Jobs Hiring Near You

Entrega

Service Delivery Manager

Troy, MI · On-site

The Service Delivery Manager serves as the primary delivery leader for assigned client relationships, maintaining accountability for overall delivery performance, client delivery confidence ...

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

$60K - $85K/yr

Service Delivery Manager Clearwater Analytics is the fintech platform trusted by the world's largest investment managers, insurers, and asset owners to power their investment accounting and reporting.

HireTalent

Service Delivery Manager

Carrollton, TX

Overview We are seeking a highly driven Service Delivery Manager (SDM) to lead and coordinate service delivery across multiple locations and workstreams. This is a criticalpath, highaccountability ...

eXcell

Service Delivery Manager

SC · Remote

$56.96 - $75.94/hr

The Service Delivery Manager serves as the primary liaison between the business and IT operations, ensuring technology services are delivered effectively, securely, and in alignment with business ...

Computacenter

Service Delivery Manager

Norcross, GA · On-site

About the role The Service Delivery Manager is accountable for the effective delivery, performance, and continual improvement of internal IT services. The role ensures services meet agreed service ...

Avertium

Service Delivery Manager

As a Service Delivery Manager, you will handle the high-quality delivery of Avertium Managed Services that meet and exceed the needs of customers. You will work directly as member of Avertium's Cyber ...

NetApp, Inc.

Service Delivery Manager

Morrisville, NC · On-site

Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...

Astronomer

Service Delivery Manager

New York, NY · Remote

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

myCRE, Inc

Service Delivery Manager

San Diego, CA · On-site

$120K - $150K/yr

The Opportunity We are hiring a Service Delivery Manager (Technical) to lead our service team and own the quality of the technical support we deliver. This is a hybrid role: part senior technical ...

Axos Bank

Service Delivery Manager

$120K - $153K/yr

About This Job The Service Delivery Manager is a strategic operational leader within Verdant's Product & IT organization. This role drives alignment between the IT/Product team and Axos's PMO and ...

Astronomer

Service Delivery Manager

New York, NY · On-site

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

EXOS

Service Delivery Manager

Lebanon, IN · On-site

Ability to create and manage yearly IT budget for client. * Ensuring the services are implemented and project deliverables have been fully delivered by Exos, conform to what has been contractually ...

Robert Half

Service Delivery Manager

Rockford, MN · On-site

We are looking for a Service Delivery Manager to support operations that keep customer demand aligned with inventory, production capacity, and material availability in Rockford, Minnesota. This ...

previous pagenext page

Showing results 21-40

All JobsDatavant JobsDatavant Service Delivery Manager Jobs

Datavant Jobs Information

What is it like to work at Datavant?

Datavant is a data privacy and interoperability company that prioritizes collaboration, innovation, and customer-centricity in its work culture.

The company's team structure is designed to foster open communication and knowledge-sharing, with a flat organizational hierarchy and regular cross-functional meetings. Datavant's mission is to enable the secure and seamless exchange of health data, which drives the development of innovative solutions for the healthcare industry.

Working at Datavant may appeal to candidates who are passionate about data privacy, healthcare, and technology, as the company offers opportunities to contribute to groundbreaking projects and collaborate with a talented team of professionals in a dynamic and fast-paced environment.

What makes Datavant an attractive place to work?

Datavant is a leading healthcare data unification company that plays a crucial role in facilitating the secure and compliant exchange of healthcare data, contributing to the advancement of medical research and patient care. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex problems and contribute to the development of cutting-edge solutions. Joining Datavant offers professionals a chance to make a meaningful impact in the healthcare industry, drive growth and innovation, and develop their skills in a dynamic and supportive environment.

Do workers at Datavant get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Datavant pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

At Datavant, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Datavant affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Datavant?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 47% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Datavant worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Datavant workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for Datavant workers to change shifts?

Most people find it easy to change shifts.
89% of people report that it’s easy to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Datavant?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Datavant managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Datavant spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Datavant?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Datavant job good for students?

Only some students say this is a good place to work if you’re studying.
40% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at Datavant good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Datavant feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Datavant get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Datavant?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Datavant enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Datavant recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Datavant?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Datavant?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Datavant’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Datavant is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

What other companies are hiring for Service Delivery Manager jobs?

What are the most popular jobs at Datavant?

What are the most popular categories at Datavant?

Infographic showing various Service Delivery Manager job openings at Datavant in the United States as of August 2026, with employment types broken down into 3% As Needed, and 97% Full Time. Highlights an 85% Physical, and 15% Remote job distribution.

Service Delivery Manager

Entrega

Troy, MI • On-site

Full-time

Re-posted 10 days ago

Job description

View All Jobs
WHY JOIN ENTREGA
Entrega is a growing technology professional services firm headquartered in Michigan, delivering enterprise technology, digital, and business solutions to global clients. We help leading organizations solve complex business challenges through the successful execution of business-critical technology initiatives, supported by our ongoing investment in our people, processes, and technology.
At Entrega, we believe exceptional client outcomes begin with exceptional employees. We provide an environment where professionals are trusted with meaningful responsibility, supported by experienced leadership, and empowered to make a measurable impact.
You'll work alongside a talented team serving Fortune 500 clients, contribute to high-visibility initiatives, and have opportunities to influence how our company continues to grow. As we expand, employees who consistently deliver results have opportunities to broaden their responsibilities, advance their careers, and help shape the future of the organization.
If you're looking for an opportunity to make a meaningful impact, learn and grow professionally, and help shape the future of a growing professional services firm, we encourage you to explore a career with Entrega.
POSITION DETAILS
The following information provides an overview of the work arrangement and key logistical aspects of the role. Specific details may vary based on business needs and the requirements of the position.
  • Work Location: Onsite - Troy, Michigan
  • Employment Type: Full-Time
  • Travel: Occasional local travel, as needed

POSITION SUMMARY
Entrega is seeking an experienced Service Delivery Manager to own delivery outcomes across assigned client engagements and ensure client commitments are delivered successfully, consistently, and with strong operational discipline.
The Service Delivery Manager serves as the primary delivery leader for assigned client relationships, maintaining accountability for overall delivery performance, client delivery confidence, engagement health, and the successful fulfillment of delivery commitments. This role provides leadership across projects and services, ensuring delivery remains aligned with agreed scope, schedule, budget, quality, and client expectations.
Working across Project Managers, Delivery Leads, delivery teams, and operational partners, the Service Delivery Manager creates alignment around client priorities, monitors engagement health, identifies risks early, and drives resolution when delivery challenges arise. The role maintains a broader view across the engagement while ensuring individual projects and delivery activities collectively produce the outcomes committed to the client.
This is a hands-on delivery leadership role for a professional who combines strong client presence with operational judgment, financial awareness, and the ability to influence complex delivery organizations. The ideal candidate can build trusted client relationships while maintaining the accountability and discipline necessary to deliver consistently strong results.
RESPONSIBILITIESThis description reflects the primary accountabilities of the role and is not intended to be an exhaustive list of all responsibilities. Role scope may evolve in alignment with business needs.
  • Client Delivery Leadership
    • Serve as the primary delivery leader for assigned client engagements and maintain accountability for overall delivery outcomes.
    • Ensure delivery commitments, expectations, priorities, and success criteria are clearly understood across client and internal stakeholders.
    • Maintain regular communication with client stakeholders regarding delivery progress, performance, risks, priorities, and emerging needs.
    • Build trusted client relationships through consistent delivery performance, transparency, responsiveness, and sound judgment.
    • Ensure delivery outcomes remain aligned with agreed scope, schedule, budget, quality, and client expectations.
    • Represent Entrega's delivery organization professionally and effectively with client stakeholders.
  • Engagement Health & Delivery Oversight
    • Maintain comprehensive visibility into delivery health across assigned projects, services, and workstreams.
    • Monitor delivery performance against client commitments and identify emerging concerns before they materially affect outcomes.
    • Ensure Project Managers maintain disciplined project execution and appropriate visibility into scope, schedule, milestones, risks, issues, and dependencies.
    • Coordinate with Delivery Leads and delivery teams to ensure production activity remains aligned with engagement priorities and commitments.
    • Evaluate the combined impact of project performance, staffing, capacity, dependencies, and other operational factors on overall engagement health.
    • Drive corrective action when delivery performance is not meeting expectations.
  • Delivery Governance & Accountability
    • Establish and maintain appropriate delivery governance across assigned engagements.
    • Ensure delivery teams operate with clear responsibilities, priorities, decision-making processes, and escalation paths.
    • Conduct or participate in structured delivery reviews to evaluate engagement health, performance, risks, and required actions.
    • Ensure material delivery decisions, commitments, risks, and corrective actions have clear ownership and follow-through.
    • Hold appropriate stakeholders accountable for commitments affecting delivery outcomes.
    • Promote consistent adoption of Entrega's delivery processes, standards, and operating practices.
  • Risk, Issue & Escalation Management
    • Identify delivery risks, issues, dependencies, and potential client concerns early and ensure appropriate action is taken.
    • Lead the resolution of significant delivery challenges that require coordination across projects, teams, or functions.
    • Establish clear mitigation and recovery plans when delivery performance is at risk.
    • Escalate material risks and issues to appropriate leadership with clear context, impact, options, and recommended actions.
    • Lead structured responses to client concerns related to delivery performance.
    • Maintain calm, transparent, and solution-oriented leadership during delivery escalations.
  • Financial & Operational Performance
    • Maintain visibility into the financial and operational health of assigned engagements.
    • Partner with Finance and operational teams to understand project and engagement performance, including budget, staffing, utilization, resource needs, and other relevant delivery measures.
    • Identify delivery decisions or conditions that may affect engagement financial performance and address concerns proactively.
    • Ensure delivery plans and resource decisions remain aligned with approved client commitments and business expectations.
    • Support forecasting and planning by providing accurate information regarding delivery demand, staffing needs, risks, and expected performance.
    • Balance client outcomes with responsible stewardship of Entrega's resources and financial commitments.
  • Cross-Functional Delivery Alignment
    • Coordinate across Project Managers, Delivery Leads, delivery teams, resource functions, Finance, and other operational partners to maintain alignment around delivery commitments.
    • Ensure teams understand client priorities, delivery expectations, and the business context required to execute effectively.
    • Partner with resource and operational teams to ensure appropriate capacity and capabilities are available to support delivery commitments.
    • Resolve cross-functional delivery challenges and clarify ownership when responsibilities span multiple teams.
    • Create alignment between client expectations and internal execution without assuming direct management responsibility for every contributor involved in delivery.
  • Client & Business Partnership
    • Partner with client relationship leaders to maintain alignment between commercial commitments, client priorities, and delivery capabilities.
    • Provide delivery insights that support client planning, renewals, growth opportunities, and broader relationship management.
    • Identify emerging client needs or opportunities encountered through the delivery relationship and connect them with the appropriate internal stakeholders.
    • Ensure new or changing commitments are evaluated from a delivery perspective before execution expectations are established.
    • Maintain clear boundaries between delivery accountability and commercial ownership while supporting the overall success of the client relationship.
  • Delivery Improvement
    • Identify recurring delivery challenges, process gaps, and opportunities to improve engagement performance.
    • Contribute to the continuous improvement of delivery governance, reporting, processes, tools, and operating practices.
    • Apply lessons learned across engagements to improve future delivery performance.
    • Help strengthen delivery capabilities and management discipline across the organization.
    • Promote a culture of accountability, transparency, continuous improvement, and delivery excellence.

QUALIFICATIONSThe following qualifications reflect the experience, capabilities, and attributes typically required to perform successfully in this role.
  • Experience
    • 8-12+ years of progressive experience in professional services, consulting, technology services, digital solutions, or other complex delivery environments.
    • 3-5+ years of experience in a delivery leadership role such as Service Delivery Manager, Engagement Manager, Delivery Manager, Program Manager, or comparable position.
    • Demonstrated experience owning delivery outcomes across complex client engagements involving multiple projects, workstreams, stakeholders, or delivery teams.
    • Experience managing enterprise client relationships from a delivery perspective.
    • Demonstrated experience managing delivery risks, escalations, stakeholder expectations, and engagement challenges.
    • Experience working across Project Managers, delivery teams, resource functions, and business leaders to achieve delivery outcomes.
    • Experience managing or influencing delivery performance in environments where contributors may not report directly to the role.
    • Experience supporting enterprise or Fortune 500 clients with complex stakeholder environments preferred.
    • Experience with project-based services, managed services, managed capacity, or comparable professional services delivery models preferred.
  • Knowledge & Skills
    • Strong understanding of professional services delivery, engagement management, and project delivery principles.
    • Strong client relationship and stakeholder-management capabilities with the ability to establish credibility with client leaders.
    • Ability to maintain a broad view of engagement health while understanding the project-level factors affecting delivery outcomes.
    • Strong risk, issue, escalation, and problem-solving capabilities.
    • Strong operational judgment with the ability to make effective decisions in complex or changing delivery environments.
    • Financial and commercial awareness with an understanding of how staffing, utilization, project performance, scope, and delivery decisions affect engagement economics.
    • Ability to influence outcomes and drive accountability across teams without relying solely on positional authority.
    • Strong facilitation and leadership capabilities across cross-functional delivery organizations.
    • Clear, concise, and professional written and verbal communication skills.
    • Strong executive presence with the ability to communicate effectively with client and internal leadership.
    • Strong organizational discipline and ability to maintain visibility across multiple projects, priorities, and stakeholders.
    • Continuous-improvement mindset with a commitment to strengthening delivery practices and client outcomes.
  • Education & Certifications
    • Bachelor's degree in Business Administration, Engineering, Information Systems, Technology, or a related field preferred.
    • PMP, ITIL, Agile, Scrum, or other relevant project, service, or delivery-management certification preferred but not required.

PERFORMANCE PROFILEThis is a high-impact delivery leadership role within a performance-driven professional services organization. The Service Delivery Manager plays a critical role in ensuring Entrega delivers on its commitments, maintains strong client confidence, manages delivery risks effectively, and achieves consistent outcomes across complex client engagements.
Successful candidates will demonstrate:
  • High ownership and accountability for overall client delivery outcomes.
  • Strong client leadership, professional presence, and ability to build trusted delivery relationships.
  • Ability to maintain visibility and control across complex engagements involving multiple projects, teams, and stakeholders.
  • Strong judgment in balancing client expectations, delivery realities, operational constraints, and business considerations.
  • Proactive identification and resolution of delivery risks before they materially affect client outcomes.
  • Calm, confident, and solution-oriented leadership during delivery challenges and escalations.
  • Ability to drive accountability and influence outcomes across teams without relying solely on positional authority.
  • Strong financial and operational awareness when evaluating engagement health and delivery decisions.
  • Clear and effective communication with client sta

Apply