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Datavant
Datavant

20 Datavant Customer Service Jobs Hiring Near You

Datavant

Service Delivery Supervisor

Atlanta, GA

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make ... Preferred Customer Service and Data Entry and Release of Information experience * Full Benefits:

Datavant

Service Delivery Supervisor

Atlanta, GA · On-site

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make ... Preferred Customer Service and Data Entry and Release of Information experience * Full Benefits:

Datavant

Service Delivery Supervisor

Saint Louis, MO · On-site

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make ... Preferred 2years of leadership, Medical Records, Customer Service and Release of Information ...

Datavant

Health Information Specialist I

Toledo, OH · On-site

$91K - $91K/yr

Provide excellent customer service to patients and facility staff * Work across multiple EMR ... Datavant is committed to a work environment free from job discrimination. We are proud to be an ...

Datavant

Health Information Specialist I

Manhattan, KS · On-site

$88K - $88K/yr

In-person customer service experience. * Ability to build relationships with on-site clients and ... Datavant is committed to a work environment free from job discrimination. We are proud to be an ...

Datavant

Health Information Specialists

Plant City, FL · On-site

$87K - $87K/yr

In-person customer service experience. * Ability to build relationships with on-site clients and ... Datavant is committed to a work environment free from job discrimination. We are proud to be an ...

Datavant

Health Information Specialist I

Murray, UT · On-site

$93K - $93K/yr

In-person customer service experience. * Ability to build relationships with on-site clients and ... Datavant is committed to a work environment free from job discrimination. We are proud to be an ...

Datavant

Health Information Specialist I

Murray, UT

$93K - $93K/yr

In-person customer service experience. * Ability to build relationships with on-site clients and ... Datavant is committed to a work environment free from job discrimination. We are proud to be an ...

Datavant

Vice President, Account Management

$145K - $167K/yr

... Datavant is positioned as a long-term strategic partner within each customer organization. Key ... Partner closely with Service Delivery to ensure transparency, alignment, and issue resolution

Datavant

Account Manager, Provider

Austin, TX · On-site

$72K - $84K/yr

Manage customer-facing escalations and coordinate internal response * Drive adoption of Datavant ... services * Strong communication and relationship management skills * Ability to interpret ...

Datavant

Service Delivery Supervisor

Tucson, AZ

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make ... Adhere to the Company's and Customer facilities Code of Conduct and policies. * Inform manager of ...

Datavant

ProFee Audit Specialist- PRN

Charleston, WV · Remote

$35 - $45/hr

Must be customer-service focused and exhibit professionalism, flexibility, dependability, desire to ... Datavant is committed to a work environment free from job discrimination. We are proud to be an ...

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Datavant Jobs Information

What is it like to work at Datavant?

Datavant is a data privacy and interoperability company that prioritizes collaboration, innovation, and customer-centricity in its work culture.

The company's team structure is designed to foster open communication and knowledge-sharing, with a flat organizational hierarchy and regular cross-functional meetings. Datavant's mission is to enable the secure and seamless exchange of health data, which drives the development of innovative solutions for the healthcare industry.

Working at Datavant may appeal to candidates who are passionate about data privacy, healthcare, and technology, as the company offers opportunities to contribute to groundbreaking projects and collaborate with a talented team of professionals in a dynamic and fast-paced environment.

What makes Datavant an attractive place to work?

Datavant is a leading healthcare data unification company that plays a crucial role in facilitating the secure and compliant exchange of healthcare data, contributing to the advancement of medical research and patient care. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex problems and contribute to the development of cutting-edge solutions. Joining Datavant offers professionals a chance to make a meaningful impact in the healthcare industry, drive growth and innovation, and develop their skills in a dynamic and supportive environment.

Do workers at Datavant get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Datavant pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

At Datavant, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Datavant affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Datavant?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 47% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Datavant worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Datavant workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for Datavant workers to change shifts?

Most people find it easy to change shifts.
89% of people report that it’s easy to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Datavant?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Datavant managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Datavant spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Datavant?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Datavant job good for students?

Only some students say this is a good place to work if you’re studying.
40% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at Datavant good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Datavant feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Datavant get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Datavant?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Datavant enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Datavant recommend working with their team?

Not many people recommend working with their team.
68% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Datavant?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Datavant?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Datavant’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Datavant is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular jobs at Datavant?
What are the most popular categories at Datavant?
Infographic showing various Customer Service job openings at Datavant in the United States as of July 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 86% Physical, and 14% Remote job distribution.

Service Delivery Supervisor

Datavant

Atlanta, GA

Full-time

Posted 8 days ago

Datavant rating

7.0

Company rating: 7.0 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

149th of 220 rated it services

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Service Delivery Manager. The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Service Delivery Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

Position Highlights:

  • Full-Time: Monday-Friday 8:30-5:00 PM OR 8:00-4:30pm EST
  • Location: This role will be performed across multiple location location Atlanta, Johns Creek, Stone Mountain
  • Leading a team of ROI specialists, maintaining client and performance expectations of team.
  • Ensuring Quality Assurance, accuracy and compliant records management.
  • Preferred Customer Service and Data Entry and Release of Information experience
  • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement

You will:

  • Have a passion to lead, train and motivate a growing and excited Team.
  • Communicate and collaborate with leadership on issues, opportunities, or challenges.
  • Lead Audit Team which receives requests from Payors
  • Review data and provide client and leadership solutions
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
  • Manage the Request coming in from the Risk Management Team of the client
  • Be the leader of client locations and plan for fluctuating needs.
  • Oversee the escalation calls from our centralized call centers
  • Participates in project teams and committees to advance operational Strategies and initiatives
  • Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table:

  • A true leadership philosophy in which the goal of the leader is to serve
  • Ability to support clients and your Team working both on-site and remotely.
  • 1-2 years of Health Information related experience
  • Well-versed with HIPAA standards.
  • A knack for presenting to leadership, clients, and your Team via Video or in person.
  • Solution provider and forward thinking
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Power BI, MS Office

Bonus points if:

  • EMR experience with EPIC, or Cerner.
  • Previous production/metric-based work experience
  • Team building and experience elevating individuals' careers.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.

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