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42 Brillio Client Partner Jobs Hiring Near You

Brillio

GA4 Architect - R01565127

Los Angeles, CA

$135K - $145K/yr

Brillio is one of the fastest growing digital technology service providers and a partner of choice ... Expert-level GA4 and GTM (client-side and server-side) implementation experience. * Strong ...

Brillio

Software Development Lead - R01565188

New York, NY · On-site

$125K - $130K/yr

Brillio is one of the fastest growing digital technology service providers and a partner of choice ... client satisfaction. Brillio takes pride in its status as an employer of choice, consistently ...

Brillio

Sales Director, Insurance

Dallas, TX · On-site

$175K - $205K/yr

Drive net new client acquisition (80%) and growth in dormant/existing accounts (20%). Achieve ... Partner with BFSI leadership to create IP, solutions, and thought leadership in Insurance. Desired ...

Brillio

Sales Director, Insurance

New York, NY

$175K - $205K/yr

Drive net new client acquisition (80%) and growth in dormant/existing accounts (20%). Achieve ... Partner with BFSI leadership to create IP, solutions, and thought leadership in Insurance. Desired ...

Brillio

Lead Data Analyst - R01565187

New York, NY · On-site +1

$125K - $130K/yr

Brillio is one of the fastest growing digital technology service providers and a partner of choice ... Work on SQL Server (or client specific RDBMS) developing customized codes and testing. Responsible ...

Brillio

Senior Data Architect - R01565908

Princeton, NJ · On-site

$70.50 - $94.25/hr

Brillio is one of the fastest growing digital technology service providers and a partner of choice ... client satisfaction. Brillio takes pride in its status as an employer of choice, consistently ...

New

Brillio

Lead Data Analyst - R01565187

New York, NY · On-site

$125K - $130K/yr

Brillio is one of the fastest growing digital technology service providers and a partner of choice ... Work on SQL Server (or client specific RDBMS) developing customized codes and testing. Responsible ...

Brillio

Forward Deployed Engineer (FDE)

New York, NY

$175K - $300K/yr

We are looking for Forward Deployed AI Engineers (FDEs ) to partner with one of the largest health ... OpenAI, Anthropic, Google (Gemini) Embed with client teams (business + IT) to Whiteboard solutions ...

Brillio

Forward Deployed Engineer (FDE)

New York, NY · On-site

We are looking for Forward Deployed AI Engineers (FDEs ) to partner with one of the largest health ... OpenAI, Anthropic, Google (Gemini) • Embed with client teams (business + IT) to Whiteboard ...

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What are the key skills and qualifications needed to thrive as a Client Partner, and why are they important?

To thrive as a Client Partner, you need strong account management experience, business development skills, and a solid understanding of the industry sector, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and sometimes relevant sales certifications are typically important. Exceptional relationship-building, negotiation, and communication skills set top performers apart in this role. These skills and qualities drive client satisfaction, long-term partnerships, and revenue growth for the organization.

How does a Client Partner typically collaborate with internal teams to deliver client solutions?

A Client Partner acts as a bridge between clients and internal teams, such as sales, product development, and customer support. They work closely with these groups to understand client needs, coordinate project timelines, and ensure deliverables meet expectations. Regular communication and alignment meetings are common to address challenges, share client feedback, and tailor solutions. This collaborative approach ensures that clients receive personalized service while internal teams stay informed and engaged throughout the relationship.

What is a Client Partner?

A Client Partner is a professional responsible for managing and nurturing relationships with key clients to ensure their needs are met and to drive business growth. They act as the main point of contact between the client and their organization, often working closely with internal teams to deliver solutions and services that align with the client's objectives. Client Partners typically focus on long-term partnership building, strategic account management, and identifying new business opportunities within existing accounts.

What is the difference between Client Partner vs Account Manager?

AspectClient PartnerAccount Manager
Primary FocusBuilding strategic client relationships and driving business growthManaging existing accounts and ensuring client satisfaction
ResponsibilitiesDeveloping long-term partnerships, identifying new opportunitiesHandling day-to-day account operations, renewals, and support
Required SkillsStrong communication, strategic thinking, industry knowledgeCustomer service, sales skills, relationship management
Work EnvironmentConsultative, strategic, often involves senior client interactionsOperational, client service-focused, regular client contact

While both roles involve client interaction, a Client Partner focuses on strategic growth and long-term relationships, whereas an Account Manager handles ongoing account management and client support. Understanding these differences helps in choosing the right career path or job search focus.

What is it like to work at Brillio?

Brillio is a technology consulting firm that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's team structure is designed to encourage cross-functional collaboration, with employees working on diverse projects and engaging in knowledge-sharing initiatives to drive business growth and stay ahead of industry trends. Brillio's global presence and diverse client base offer opportunities for employees to work on a wide range of projects and develop expertise in various technologies and domains.

Working at Brillio may appeal to candidates who are passionate about technology, innovation, and customer-centricity, as the company offers opportunities for professional growth, skill development, and contributions to cutting-edge projects that drive business outcomes and make a meaningful impact.
What other companies are hiring for Client Partner jobs?
What are the most popular jobs at Brillio?
What are the most popular categories at Brillio?
Infographic showing various Client Partner job openings at Brillio in the United States as of May 2026, with employment types broken down into 75% Full Time, 6% Part Time, and 19% Contract. Highlights an 68% Physical, 6% Hybrid, and 26% Remote job distribution.

CX Program Manager/Channel Initiatives Specialist (Six Sigma, Contact Center) - R01565115

Brillio

Dallas, TX • On-site

$17.50 - $22/hr

Contractor

Posted 8 days ago

Job description

About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
CX Program Manager/Channel Initiatives Specialist (Six Sigma, Contact Center)
Primary Skills
  • Contact center , Program Management, Data Analyst AI , Business Analyst , Six Sigma , Voice, customer management

Job requirements
  • Role: CX Program Manager/Channel Initiatives Specialist (Six Sigma, Contact Center)
    Years of Experience: 8+ years
    Location: Frisco, TX (Hybrid 2-3 days)
    As a consultant within the DE team, you will work with our clients to define their digital strategy and execution roadmap, and design and implement differentiated digital solutions to help deliver measurable value.
    Job Description:
    As Client continues to evolve into a consumer-centric business, the Channel Initiatives Specialist plays a pivotal role in identifying and driving key programs to successfully uncover the root cause behind top customers and support expert pain points. In this role, the Channel Initiatives Specialist will be an important member of our Customer Service Team and will report to the Director of Voice of the Customer and Channel Initiatives.
    You will own our root cause channel initiative program ensuring customer service improvement initiatives are planned, aligned, and executed against business and customer objectives - with a focus on reducing costs from the business. In addition to the management of the larger program, you will also directly lead specific root cause initiatives. You will partner closely with Vendor Managers, Data Analysts, Quality Assurance, Product, Engineering, Fraud, Operations, and Marketing teams.
    Your goal is to ensure the successful management, implementation, and adoption of Client's customer service root cause to ultimately deliver great experiences for customers worldwide while supporting long-term business growth.
    About the role:
    Identify root cause and determine recommendations to product, process and training opportunities
    Leadership of multiple channel initiatives focused on call deflection and chat containment
    Use customer data from call/chat transcripts, survey data and AI tools to identify top pain points in the customer and agent experiences and lead efforts for continuous improvement and guide decision-making
    Collaborate with other departments to ensure alignment and buy-in for product, process, and training improvement recommendations
    Quantify impact of pain points and recommended changes
    Oversee multi-focused initiatives across the customer service organization
    Interface regularly with global vendor managers and product and marketing teams to coordinate marketing campaigns and bring visibility to our vendors
    About you:
    3+ years of experience in process and performance improvementusing Lean Six Sigma principles
    3+ years' experience in program/project management
    Knowledge of customer service and call center operations
    Knowledge of data mining using AI tools (Copilot, Genie, etc...)
    Must have experience in planning, organizing, and executing projects related to customer service improvements
    Proficient in Lean Six Sigma principles (DMAIC, Kaizen, etc.)
    Strong analytical skills with ability to leverage and interpret data to drive decisions and measure the impact
    Effective presentation skills with ability to translate data into actionable insights
    Independent thinker with focus on achieving organizational goals through process optimization
    Strong written and verbal communication skills for both customer and cross-functional audiences
    Experience managing programs with geographically dispersed teams
    Thrive in fast-paced, dynamic environment with changing priorities. Proactive in improvement opportunity identification and driving continuous enhancement of processes and performance
    Enjoy working in a collaborative and supportive work environment
    Why should you apply for this role?
    As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients.
    Know more about
    PPE: https://www.brillio.com/platform-and-product-engineering/
    DAE: https://www.brillio.com/services-data-analytics/
    CES: https://www.brillio.com/services-customer-experience-services/
    DI: https://www.brillio.com/services-digital-infrastructure/
    Know what it's like to work and grow at Brillio: https://www.brillio.com/join-us/
    Know what it's like to work and grow at Brillio: https://www.brillio.com/join-us/
    Equal Employment Opportunity Declaration
    Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
    #LI-RJ1
    • >

$50 - $60 an hour
Know what it's like to work and grow at Brillio: Click here
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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