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36 Brillio Customer Service Jobs Hiring Near You

Brillio

Director, Client Partner - BFSI

New York, NY · On-site

... inception, Brillio is one of the fastest growing digital technology service providers. We help ... Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital ...

Brillio

Client Partner, Hitech

San Ramon, CA

The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...

Brillio

Client Partner, Hitech

San Ramon, CA · On-site

The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...

Brillio

IVR QA Engineer - R01566923

Saint Louis, MO · Remote

Brillio is one of the fastest growing digital technology service providers and a partner of choice ... and customer journeys Perform end-to-end testing of inbound, outbound, and callback flows Test ...

Brillio

Lead Data Engineer - R01568940

Seattle, WA · On-site

$130K - $156K/yr

About Brillio: Brillio is one of the fastest growing digital technology service providers and a ... Your customers will be the business, design, test and development teams and they will look to you ...

Brillio

Sr Manager, Sales

San Ramon, CA

Work in close collaboration with Brillio's pre-sales team & practice teams to ensure that proposed offerings and services fully meet customers' business and technology needs. * Provide support to ...

Brillio

Sales Director, Insurance

Dallas, TX

$175K - $205K/yr

... domain knowledge to position Brillio's digital transformation services effectively. Key ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...

Brillio

Pharma Product Manager- R01564155

New York, NY · On-site +1

$75 - $80/hr

Brillio is one of the fastest growing digital technology service providers and a partner of choice ... Customer-centric thinking. * Execution in complex enterprise environments. $75 - $80 an hour Know ...

Brillio

Sr Manager, Sales

San Ramon, CA · On-site

Work in close collaboration with Brillio's pre-sales team & practice teams to ensure that proposed offerings and services fully meet customers' business and technology needs. * Provide support to ...

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Brillio Jobs Information

What is it like to work at Brillio?

Brillio is a technology consulting firm that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's team structure is designed to encourage cross-functional collaboration, with employees working on diverse projects and engaging in knowledge-sharing initiatives to drive business growth and stay ahead of industry trends. Brillio's global presence and diverse client base offer opportunities for employees to work on a wide range of projects and develop expertise in various technologies and domains.

Working at Brillio may appeal to candidates who are passionate about technology, innovation, and customer-centricity, as the company offers opportunities for professional growth, skill development, and contributions to cutting-edge projects that drive business outcomes and make a meaningful impact.

What makes Brillio an attractive place to work?

Brillio is a leading digital transformation consulting firm that has established itself as a trusted partner for businesses seeking to leverage technology and innovation to drive growth and improvement. The company's workplace culture is characterized by a collaborative and innovative environment, where employees are encouraged to think creatively and work together to deliver cutting-edge solutions. By joining Brillio, professionals can gain access to a wide range of opportunities for growth, development, and impact, including the chance to work on high-profile projects, develop new skills, and contribute to the company's mission of helping businesses succeed in the digital age.
What are the most popular jobs at Brillio?
Infographic showing various Customer Service job openings at Brillio in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 70% Physical, 10% Hybrid, and 20% Remote job distribution.
Director, Client Partner - BFSI

Director, Client Partner - BFSI

Brillio

New York, NY • On-site

Full-time

Posted 22 days ago

Job description

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology - cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.
With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded 'Great Place To Work' in 2021 through 2025. Learn more www.Brillio.com.
Job Description
Reports To: Managing Director, BFSI Vertical
The Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for one of our most strategic Banking clients and a couple other key clients.
In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership with the clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence.
The Partner will act as a "trusted advisor" to his/her client and have a mix of strategic business and technology experience. With Brillio's strong presence in the banking space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.
Responsibilities
  • Establishing and managing client relationship at all levels
  • Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture
  • Positioning Brillio as a Strategic IT partner and identify new avenues for Brillio to partner, implement and deliver within the account.
  • Managing the account P&L & high-level delivery responsibility
  • Mapping Brillio' s capabilities and solutions to client's requirements.
  • Build newer relationships with one of the marquee Fortune 1000 customers.

Qualifications
Qualifications:
  • Proven track record of delivering growth with banking and financial services clients (10M+) and driving strategic partnerships.
  • Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example.
  • Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics or Digital technologies for customer insights.
  • Senior executive presence and credibility - possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change.
  • Excellent communication and facilitation skills.
  • Exceptional client management skills and business development & delivery experience.
  • Experience in a global service delivery model.

Candidates should demonstrate the below listed critical leadership qualities:
  • Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
  • Owner's Mindset - Is passionate about Brillio's business, deeply committed to its success and makes decisions that are in the best interest of the firm.
  • Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
  • Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
  • Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
  • Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game" in order to create a winning formula.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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