... inception, Brillio is one of the fastest growing digital technology service providers. We help ... Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital ...

60 Brillio Customer Service Jobs Hiring Near You
... inception, Brillio is one of the fastest growing digital technology service providers. We help ... Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital ...
... inception, Brillio is one of the fastest growing digital technology service providers. We help ... Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital ...
Quick apply
... inception, Brillio is one of the fastest growing digital technology service providers. We help ... Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital ...
Client Partner, Hitech
San Ramon, CA · On-site
The role The Client Partner position is a key role within the Brillio Customer Success team for ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
Client Partner, Hitech
San Ramon, CA · On-site
The role The Client Partner position is a key role within the Brillio Customer Success team for ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
Client Partner, Hitech
San Ramon, CA · On-site
The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
Client Partner, Hitech
San Ramon, CA · On-site
The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
Client Partner, Hitech
San Ramon, CA · On-site
The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
Client Partner, Hitech
San Ramon, CA · On-site
The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
... inception, Brillio is one of the fastest growing digital technology service providers. We help ... Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital ...
... inception, Brillio is one of the fastest growing digital technology service providers. We help ... Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital ...
Client Partner, Hitech
San Ramon, CA · On-site
The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
Client Partner, Hitech
San Ramon, CA · On-site
The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
Client Partner, Hitech
San Ramon, CA · On-site
The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
Quick apply
Client Partner, Hitech
San Ramon, CA · On-site
The Client Partner position is a key role within the Brillio Customer Success team for North ... Experience in a global service delivery model. Candidates should demonstrate the below listed ...
IVR Developer (Amazon Connect)- R01568696
Saint Louis, MO · On-site
$65 - $70/hr
Brillio is one of the fastest growing digital technology service providers and a partner of choice ... customer-friendly error handling. AWS Serverless Application Development Develop and maintain AWS ...
IVR Developer (Amazon Connect)- R01568696
Saint Louis, MO · On-site
$65 - $70/hr
Brillio is one of the fastest growing digital technology service providers and a partner of choice ... customer-friendly error handling. AWS Serverless Application Development Develop and maintain AWS ...
Sales Director, Insurance
$175K - $205K/yr
... domain knowledge to position Brillio's digital transformation services effectively. Key ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...
Quick apply
Sales Director, Insurance
$175K - $205K/yr
... domain knowledge to position Brillio's digital transformation services effectively. Key ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...
Sr Manager, Sales
San Ramon, CA · On-site
Work in close collaboration with Brillio's pre‑sales team & practice teams to ensure that proposed offerings and services fully meet customers' business and technology needs. * Provide support to ...
Sr Manager, Sales
San Ramon, CA · On-site
Work in close collaboration with Brillio's pre‑sales team & practice teams to ensure that proposed offerings and services fully meet customers' business and technology needs. * Provide support to ...
QA Engineer (Automation, Java) - R01568211
Dallas, TX · Hybrid
$80K - $85K/yr
Know more about PPE: -and-product-engineering/ DAE: -data-analytics/ CES: -customer-experience-services/ DI: -digital-infrastructure/ Know what it's like to work and grow at Brillio: -us/ Equal ...
Quick apply
QA Engineer (Automation, Java) - R01568211
Dallas, TX · Hybrid
$80K - $85K/yr
Know more about PPE: -and-product-engineering/ DAE: -data-analytics/ CES: -customer-experience-services/ DI: -digital-infrastructure/ Know what it's like to work and grow at Brillio: -us/ Equal ...
Sr Manager, Sales
San Ramon, CA · On-site
Work in close collaboration with Brillio's pre-sales team & practice teams to ensure that proposed offerings and services fully meet customers' business and technology needs. * Provide support to ...
Sr Manager, Sales
San Ramon, CA · On-site
Work in close collaboration with Brillio's pre-sales team & practice teams to ensure that proposed offerings and services fully meet customers' business and technology needs. * Provide support to ...
Engineering Manager - R01570421
New York, NY · On-site
$150K - $160K/yr
Brillio is one of the fastest growing digital technology service providers and a partner of choice ... customer satisfaction measures, driving continuous improvement to enhance delivery velocity and ...
Engineering Manager - R01570421
New York, NY · On-site
$150K - $160K/yr
Brillio is one of the fastest growing digital technology service providers and a partner of choice ... customer satisfaction measures, driving continuous improvement to enhance delivery velocity and ...
Sales Director, Insurance
New York, NY · On-site
$175K - $205K/yr
... domain knowledge to position Brillio's digital transformation services effectively. Key ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...
Quick apply
Sales Director, Insurance
New York, NY · On-site
$175K - $205K/yr
... domain knowledge to position Brillio's digital transformation services effectively. Key ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...
Brillio is one of the fastest growing digital technology service providers and a partner of choice ... Test customer authentication, self-service workflows, transfers, callbacks, error handling, and ...
Brillio is one of the fastest growing digital technology service providers and a partner of choice ... Test customer authentication, self-service workflows, transfers, callbacks, error handling, and ...
IVR Developer (Amazon Connect)- R01568696
Saint Louis, MO · On-site
$65 - $70/hr
Know more about PPE: -and-product-engineering/ DAE: -data-analytics/ CES: -customer-experience-services/ DI: -digital-infrastructure/ Know what it's like to work and grow at Brillio: -us/ Equal ...
Quick apply
IVR Developer (Amazon Connect)- R01568696
Saint Louis, MO · On-site
$65 - $70/hr
Know more about PPE: -and-product-engineering/ DAE: -data-analytics/ CES: -customer-experience-services/ DI: -digital-infrastructure/ Know what it's like to work and grow at Brillio: -us/ Equal ...
Engineering Manager - R01570421
New York, NY · Hybrid
$150K - $160K/yr
Brillio is one of the fastest growing digital technology service providers and a partner of choice ... customer satisfaction measures, driving continuous improvement to enhance delivery velocity and ...
Quick apply
Engineering Manager - R01570421
New York, NY · Hybrid
$150K - $160K/yr
Brillio is one of the fastest growing digital technology service providers and a partner of choice ... customer satisfaction measures, driving continuous improvement to enhance delivery velocity and ...
Java Backend Developer (Banking, CIAM)- R01568751
Dallas, TX · Remote
$51.75 - $67/hr
Know more about PPE: -and-product-engineering/ DAE: -data-analytics/ CES: -customer-experience-services/ DI: -digital-infrastructure/ Know what it's like to work and grow at Brillio: -us/ Equal ...
Quick apply
Java Backend Developer (Banking, CIAM)- R01568751
Dallas, TX · Remote
$51.75 - $67/hr
Know more about PPE: -and-product-engineering/ DAE: -data-analytics/ CES: -customer-experience-services/ DI: -digital-infrastructure/ Know what it's like to work and grow at Brillio: -us/ Equal ...
Sales Director, Insurance
Dallas, TX · On-site
$175K - $205K/yr
... domain knowledge to position Brillio's digital transformation services effectively. Key ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...
Sales Director, Insurance
Dallas, TX · On-site
$175K - $205K/yr
... domain knowledge to position Brillio's digital transformation services effectively. Key ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...
Brillio Jobs Information
What is it like to work at Brillio?
The company's team structure is designed to encourage cross-functional collaboration, with employees working on diverse projects and engaging in knowledge-sharing initiatives to drive business growth and stay ahead of industry trends. Brillio's global presence and diverse client base offer opportunities for employees to work on a wide range of projects and develop expertise in various technologies and domains.
Working at Brillio may appeal to candidates who are passionate about technology, innovation, and customer-centricity, as the company offers opportunities for professional growth, skill development, and contributions to cutting-edge projects that drive business outcomes and make a meaningful impact.
What makes Brillio an attractive place to work?
What are the most popular job types at Brillio?
What are the most popular jobs at Brillio?
What are the most popular categories at Brillio?

Director, Client Partner - BFSI
New York, NY • On-site
Other
Re-posted 10 days ago
Job description
With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded 'Great Place To Work' in 2021 through 2025. Learn more www.Brillio.com.
Job Description
Reports To: Managing Director, BFSI Vertical
The Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for one of our most strategic Banking clients and a couple other key clients.
In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership with the clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence.
The Partner will act as a "trusted advisor" to his/her client and have a mix of strategic business and technology experience. With Brillio's strong presence in the banking space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.
Responsibilities
- Establishing and managing client relationship at all levels
- Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture
- Positioning Brillio as a Strategic IT partner and identify new avenues for Brillio to partner, implement and deliver within the account.
- Managing the account P&L & high-level delivery responsibility
- Mapping Brillio' s capabilities and solutions to client's requirements.
- Build newer relationships with one of the marquee Fortune 1000 customers.
Qualifications
Qualifications:
- Proven track record of delivering growth with banking and financial services clients (10M+) and driving strategic partnerships.
- Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example.
- Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics or Digital technologies for customer insights.
- Senior executive presence and credibility - possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change.
- Excellent communication and facilitation skills.
- Exceptional client management skills and business development & delivery experience.
- Experience in a global service delivery model.
Candidates should demonstrate the below listed critical leadership qualities:
- Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
- Owner's Mindset - Is passionate about Brillio's business, deeply committed to its success and makes decisions that are in the best interest of the firm.
- Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
- Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
- Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
- Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game" in order to create a winning formula.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Brillio
Sourced by ZipRecruiter
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Edison, NJ, US
Year founded
2014