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47 Brillio Customer Service Jobs Hiring Near You

Brillio

Lead Data Engineer - R01568940

Seattle, WA · On-site

$125K/yr

About Brillio: Brillio is one of the fastest growing digital technology service providers and a ... Your customers will be the business, design, test and development teams and they will look to you ...

Brillio

Sr Manager, Sales

San Ramon, CA · On-site

Work in close collaboration with Brillio's pre-sales team & practice teams to ensure that proposed offerings and services fully meet customers' business and technology needs. * Provide support to ...

Brillio

Sales Director, Insurance

New York, NY

$175K - $205K/yr

... domain knowledge to position Brillio's digital transformation services effectively. Key ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...

Brillio

Sales Director, Insurance

Dallas, TX · On-site

$175K - $205K/yr

... domain knowledge to position Brillio's digital transformation services effectively. Key ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...

Brillio, LLC

Node.js Developer (AWS)- R01568706

Saint Louis, MO · On-site

$48.50 - $62.75/hr

Brillio is one of the fastest growing digital technology service providers and a partner of choice ... Create reusable Lambda services to support authentication, routing, customer identification, case ...

New

Brillio

Alliances Partner

San Ramon, CA · On-site

$150 - $210/hr

... inception, Brillio is one of the fastest growing digital technology service providers. We help ... Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital ...

Brillio Inc

Data Analyst

Rosemont, IL

Our service model caters to clients in a slew of domains such as consulting, ideating, the art of ... Brillio You will partner closely with the Engagement Portfolio Leaders and Customers to deliver ...

Brillio

Salesforce Architect, GTM Lead

San Ramon, CA

$77 - $95.50/hr

Brillio is looking for an Engineering Leader for our Salesforce practice to spearhead the evolution ... Partner with customers to accelerate technology modernization and adoption of AI for transforming ...

Brillio

Salesforce Architect, GTM Lead

San Ramon, CA · On-site

$77 - $95.50/hr

Brillio is looking for an Engineering Leader for our Salesforce practice to spearhead the evolution ... Partner with customers to accelerate technology modernization and adoption of AI for transforming ...

Brillio, LLC

Salesforce Architect, GTM Lead

San Ramon, CA · On-site

$76.75 - $95.25/hr

Brillio is looking for an Engineering Leader for our Salesforce practice to spearhead the evolution ... Partner with customers to accelerate technology modernization and adoption of AI for transforming ...

Brillio Inc

Data Analyst

Rosemont, IL · On-site

Our service model caters to clients in a slew of domains such as consulting, ideating, the art of ... at Brillio • You will partner closely with the Engagement Portfolio Leaders and Customers to ...

Brillio

Principal Architect - CPQ product

Manhattan, NY · On-site

$210 - $320/hr

Architect agentic services - tool‑using LLM agents, orchestration, guardrails, and retrieval ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...

Brillio

Principal Architect - CPQ product

Dallas, TX · On-site

$180 - $300/hr

Architect agentic services - tool-using LLM agents, orchestration, guardrails, and retrieval ... Customer Advocacy - Ensures customer success on stated and unstated business priorities through ...

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Brillio Jobs Information

What is it like to work at Brillio?

Brillio is a technology consulting firm that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's team structure is designed to encourage cross-functional collaboration, with employees working on diverse projects and engaging in knowledge-sharing initiatives to drive business growth and stay ahead of industry trends. Brillio's global presence and diverse client base offer opportunities for employees to work on a wide range of projects and develop expertise in various technologies and domains.

Working at Brillio may appeal to candidates who are passionate about technology, innovation, and customer-centricity, as the company offers opportunities for professional growth, skill development, and contributions to cutting-edge projects that drive business outcomes and make a meaningful impact.

What makes Brillio an attractive place to work?

Brillio is a leading digital transformation consulting firm that has established itself as a trusted partner for businesses seeking to leverage technology and innovation to drive growth and improvement. The company's workplace culture is characterized by a collaborative and innovative environment, where employees are encouraged to think creatively and work together to deliver cutting-edge solutions. By joining Brillio, professionals can gain access to a wide range of opportunities for growth, development, and impact, including the chance to work on high-profile projects, develop new skills, and contribute to the company's mission of helping businesses succeed in the digital age.

What are the most popular job types at Brillio?

    What are the most popular jobs at Brillio?

    Infographic showing various Customer Service job openings at Brillio in the United States as of August 2026, with employment types broken down into 84% Full Time, 2% Part Time, and 14% Contract. Highlights an 70% Physical, 14% Hybrid, and 16% Remote job distribution.

    Sr.Backend Developer (Node.JS & AWS)- R01568692

    Brillio

    New York, NY • Hybrid

    $75 - $80/hr

    Full-time

    Posted 29 days ago

    Job description

    About Brillio:

    Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
    Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.

    Consultant
    Primary Skills
    • AWS Elastic Beanstalk, AWS Lambda, Amazon CloudFront, Amazon API Gateway, AWS Step Function
    Specialization
    • AWS Development: Software Development Engineer
    Job requirements

    Role: -Sr. Node JS Developer/ Lead Developer

    Location: - New York NY- 2 -3 days Hybrid

    Position Summary

    We are seeking a skilled Node.js Developer to design, develop, test, and support serverless applications that power customer interactions within an AWS-based contact center platform. The role will focus on developing AWS Lambda functions that integrate with Amazon Connect, Amazon Lex, APIs, CRM systems, and backend services to deliver secure, scalable, and intelligent IVR and self-service experiences. The ideal candidate will have strong expertise in Node.js, AWS serverless technologies, API integrations, and contact center solutions.

    Key Responsibilities

    • Design, develop, and maintain Node.js applications running on AWS Lambda.
    • Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex.
    • Develop integrations between contact center platforms and enterprise applications, databases, CRM systems, and third-party APIs.
    • Create reusable Lambda services to support authentication, routing, customer identification, case management, and self-service transactions.
    • Develop RESTful APIs and event-driven architectures using AWS services.
    • Implement secure coding practices, including encryption, authentication, authorization, and data protection controls.
    • Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps services.
    • Troubleshoot production issues and optimize application performance, scalability, and reliability.
    • Collaborate with solution architects, contact center engineers, QA teams, and business stakeholders throughout the software development lifecycle.
    • Develop automated unit, integration, and regression tests for serverless applications.
    • Create technical documentation, deployment procedures, and operational runbooks.

    Required Qualifications

    • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
    • 6+ years of Node.js development experience.
    • 4+ years of hands-on AWS development experience.
    • Experience developing and deploying AWS Lambda functions.
    • Experience with Amazon Connect and/or Amazon Lex.
    • Strong knowledge of REST APIs, JSON, and microservices architectures.
    • Experience with AWS services such as API Gateway, DynamoDB, S3, CloudWatch, IAM, SNS, SQS, and EventBridge.
    • Experience using Git and GitHub for source control and CI/CD pipelines.
    • Strong debugging, troubleshooting, and performance optimization skills.
    • Understanding of secure software development practices and cloud security principles.

    Preferred Qualifications

    • Experience developing contact center IVR solutions.
    • Experience with conversational AI and chatbot implementations.
    • Experience integrating with CRM platforms such as Salesforce or ServiceNow.
    • Knowledge of Infrastructure as Code (CloudFormation, CDK, or Terraform).
    • Experience working in Agile development environments.
    • AWS Developer Associate or AWS Certified Solutions Architect certification.
    $75 - $80 an hour

    Know more about Brillio : https://www.brillio.com/join-us/

    PPE: https://www.brillio.com/platform-and-product-engineering/


    Equal Employment Opportunity Declaration
    Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. 

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    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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