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120 Amazon Technical Support Associate Jobs Hiring Near You

Valero

Technical Support Associate I

Amarillo, TX

Responsible for troubleshooting, escalating, and seeking first call resolution for all issues called into the Wholesale Technical Support center. In addition, provides first level response, support ...

New

QuestBlue Systems, Inc

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Local Number Portability & Technical Support Associate

Morrisville, NC · On-site

$24 - $27/hr

About the Role QuestBlue is seeking an LNP, Messaging & Technical Support Associate to join our team. This position will primarily be responsible for managing Local Number Portability (LNP) and 10DLC ...

QuestBlue Systems, Inc

Be Seen First

Local Number Portability & Technical Support Associate

Morrisville, NC · On-site

$24 - $27/hr

About the Role QuestBlue is seeking an LNP, Messaging & Technical Support Associate to join our team. This position will primarily be responsible for managing Local Number Portability (LNP) and 10DLC ...

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Amazon Jobs Information

What is it like to work at Amazon?

Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.

What makes Amazon an attractive place to work?

Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.

Do workers at Amazon get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 242 people who took the Breakroom Quiz between May 2026 and August 2026.

Does Amazon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
72% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 239 people who took the Breakroom Quiz between May 2026 and August 2026.

At Amazon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 221 people who took the Breakroom Quiz between May 2026 and August 2026.

Are part-time workers able to get health insurance from Amazon?

Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Amazon?

Most people who work part-time get paid time off.
91% of people who work part-time say they get paid time off
Based on data from 113 people who took the Breakroom Quiz between February 2026 and August 2026.

Is the health insurance from Amazon affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 167 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get paid time off at Amazon?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 279 people who took the Breakroom Quiz between May 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 69% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 154 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at Amazon worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 179 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Amazon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Amazon workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 140 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to get time off at Amazon?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 227 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Amazon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 164 people who took the Breakroom Quiz between February 2026 and August 2026.

Do jobs at Amazon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 164 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at Amazon?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 242 people who took the Breakroom Quiz between May 2026 and August 2026.

Is a Amazon job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 148 people who took the Breakroom Quiz between February 2026 and August 2026.

Is working at Amazon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 235 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Amazon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 251 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Amazon get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 265 people who took the Breakroom Quiz between May 2026 and August 2026.

Is it stressful to work at Amazon?

Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 262 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Amazon enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 214 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Amazon recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 285 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get enough training when they start at Amazon?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 265 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get support to advance at Amazon?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 246 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people think Amazon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 244 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers feel well informed about how Amazon is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 254 people who took the Breakroom Quiz between May 2026 and August 2026.

What other companies are hiring for Technical Support Associate jobs?

What are the most popular jobs at Amazon?

What are the most popular categories at Amazon?

Infographic showing various Technical Support Associate job openings at Amazon in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

CoGen Technical Support Associate

CoolSys

New Philadelphia, PA • On-site

$58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

64th of 281 rated repair and maintenance companies

Job description

Overview
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of America's Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
  • Competitive pay: $58-70K
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities
  • Monitor real-time operations of cogeneration units, combustion engines, and auxiliary energy systems via central control interfaces.
  • Identify, log, and classify alarm failures, system deviations, and critical technical alerts.
  • Analyze operational and performance data and independently determine appropriate response strategies, escalation priorities, and corrective action recommendations.
  • Lead technical analysis of equipment failures and operational anomalies, providing recommendations to management and engineering teams regarding corrective actions, maintenance priorities, and operational risk mitigation. Assists in executing remote reset protocols or adjustments under the direct guidance of senior engineering staff.
  • Document technical findings and steps taken during the troubleshooting process to build our internal knowledge base.
  • Serve as a technical advisor to clients regarding equipment performance, maintenance planning, and operational optimization. Drafts and deliver clear, timely notifications regarding system outages, active failures, and estimated resolution times.
  • Compile routine operational reports for clients, highlighting uptime, energy production metrics, and maintenance intervals.
  • Analyze performance trends and recommend process improvements to enhance operational efficiency.
  • Utilize technical drawings, manuals, and equipment bills of materials (BOM) to precisely identify and specify replacement parts.
  • Coordinate with vendor networks and dealers to check parts availability, request quotes, and track lead times.
  • Assist the engineering and field service teams in organizing technical kits for scheduled maintenance or emergency repairs.

Qualifications
  • 1-3 years troubleshooting combusting power generation systems and controls.
  • Experience analyzing complex equipment performance issues and developing solutions based on technical knowledge, system data, and operational requirements.
  • Computer skills.
  • Customer skills to communicate issues and advise on solutions.

Join Us
Today, there are 27 different companies that make up the CoolSys family of brandsOur valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
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CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

What CoolSys employees say

Pay

Benefits

Hours and flexibility

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