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Job Summary

As the Manager, Organizational Change Management (OCM), you are responsible for leading the people side of change for strategic initiatives and enterprise-wide transformations including process re-engineering, business operating model implementations, ERP implementations, platform implementations and digital transformations.  This role requires experience, expertise and balance in both strategy and execution pull-through from intake thru adoption. Role will be accountable for the design and execution of change strategies that enable adoption, sustainment, and realization of business outcomes. The OCM Manager partners closely with Vertiv leadership, IT leadership, business leaders, program teams, and functional stakeholders to ensure changes are understood, embraced, and embedded into daily operations and deliver measurable outcomes. Strong background in organizational change management strategy and execution required. 
Key partnerships include IT, Global Process Owners, Sales, HR, Growth & Strategy, and others.

Travel: upwards of 25% domestic and international.

Key Responsibilities
Change Strategy & Planning
    Develop and execute comprehensive change management strategies aligned to business objectives
    Assess change impacts and organizational readiness across people, processes, and behaviors
    Define and manage change plans including stakeholder engagement, communications, training, and adoption metrics
    Design and manage key enabling change strategy deliverables including, but not limited to: stakeholder analysis, communication strategy & plans, learning plans
Adoption, Measurement & Sustainment
    Define and track adoption, engagement, and readiness metrics
    Identify resistance and risks, implementing mitigation strategies
    Support sustainment planning to embed new ways of working into culture, processes, and performance management
    Align change efforts with HR, Communications, Operations, and other enabling functions
    Contribute to OCM standards, tools, and continuous improvement practices

Requirements:
    Undergraduate Degree in Business Administration, Organizational Development, or a related field.
    Master's Degree in the above preferred.
    6+ years of Organizational Change Management strategy and execution for large-scale, complex, global transformation initiatives in a fast-paced, matrixed organization from execution thru adoption. This includes developing and implementing a comprehensive strategy, development/management of tools and frameworks, along with frameworks for adoption and metrics. 
    Proven track record with process redesign.
    Proven track record of adoption planning, metrics and value realization to measure change impact business case benefits. 
    Prosci certification. 
    Ability to influence across all levels of the organization, building relationships at all levels. 
    Deep expertise in designing and implementing change strategies that deliver measurable business outcomes and align with organizational goals.
    Advanced understanding of change management methodologies such as, but not limited to, Kotter, Prosci, ADKAR, as well as process improvement frameworks like LEAN/Six Sigma and Agile.
    Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies.
    Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity.
    Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success.
    Experience navigating a global organization.
    Certifications in project management (PMP), or process improvement (LEAN/Six Sigma) preferred. 
    Consulting background working with a variety of clients and transformation initiatives preferred. 
    This role is in the office 5 days per week with the potential for domestic/international travel upwards of 25% annually.

Key Success Measures
    Adoption and sustainment of change aligned to business outcomes
    Leader and stakeholder confidence in change execution
    Reduced resistance and faster realization of intended benefits
    Strong integration of people, process, and technology change
 

#LI-DS1

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture

Customer Focus

Operational Excellence

Innovation

Financial Strength

VERTIV BEHAVIORS

Own it

Act with urgency

Foster a customer-first mindset

Think big and execute

Lead by example

Drive continuous improvement

Learn and seek out development

Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com