USAA
USAA

60 Usaa Devops Engineer Jobs Hiring Near You

At USAA, our mission is to empower our members to achieve financial security through highly ... You will own operational and compliance risk inherent in credit strategy. Additionally, you will ...

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USAA Jobs Information

Do workers at USAA get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 106 people who took the Breakroom Quiz between June 2025 and June 2026.

Does USAA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 115 people who took the Breakroom Quiz between June 2025 and June 2026.

At USAA, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 119 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from USAA affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 109 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at USAA?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 124 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 37% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at USAA worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 109 people who took the Breakroom Quiz between March 2025 and March 2026.

Do USAA workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for USAA workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 101 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at USAA?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 112 people who took the Breakroom Quiz between June 2025 and June 2026.

Do USAA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 111 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at USAA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 106 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at USAA?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 113 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a USAA job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at USAA good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 56 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at USAA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 111 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at USAA get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 117 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at USAA?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 122 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at USAA enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 101 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at USAA recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 126 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at USAA?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 119 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at USAA?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 114 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think USAA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 97 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how USAA is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 110 people who took the Breakroom Quiz between June 2025 and June 2026.
Infographic showing various Devops Engineer job openings at Usaa in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 33% Physical, 26% Hybrid, and 41% Remote job distribution.
Director, P&C Underwriting- (Focus on Process Excellence Underwriting)

Director, P&C Underwriting- (Focus on Process Excellence Underwriting)

USAA

Charlotte, NC • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


USAA rating

8.3

Company rating: 8.3 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

34th of 141 rated banks


Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a Director, P&C Underwriting, you will manage a team of staff insurance professionals in planning, developing, and administration of USAA Group P&C products and programs which support both corporate and P&C operational performance objectives. Ensures products and programs maintain compliance with all legal requirements. May serve as a business process or program owner.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following locations: San Antonio, TX, Phoenix, Colorado Springs, Tampa, FL, Chesapeake, Plano Legacy, and Charlotte Campus. Relocation assistance is not offered.

What you'll do:

  • Directs the identification, analysis, development, and implementation of complex initiatives that maintain the relevance and integrity of our underwriting policies, processes and programs while balancing operational efficiency, competitiveness, and regulatory compliance. Implementation may include overseeing business configuration efforts, including testing and deployment.
  • Directs the development, maintenance and optimization ofexisting processes and systems to comply with legal and company requirements while delivering maximum ROI.
  • Ensures adherence to established policies and effective program support.
  • Manages identification and implementation of opportunities to improve processes and systems to increase member conductivity, employee experience, risk mitigation, and operational efficiency.
  • Directs the oversight of P&C Underwriting supplier programs leveraging available products to improve risk management and operational efficiency.
  • Collaborates cross-functionally to identify/implement P&C Underwriting requirements for new products, services, and data.
  • Stays abreast of emerging technology and external factors that may present opportunities for P&C Underwriting. Includes evaluating industry solutions for application to products, programs and processes. Develops business cases and business requirements for identified solutions.
  • Directs and oversees multiple initiatives in support of Underwriting and/or regulatory compliance related initiatives including but not limited to: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.
  • Leads planning for highly complex processes including problem definition, evaluation of requirements, design, testing, and implementation of business processes. Understands the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process.
  • Applies and maintains expert knowledge of the business and manages ongoing alignment and development of business deliverable processes and capabilities with business needs to materially change and improve business performance.
  • Guides and influences process re-engineering and technology implementation to enable process redesign and innovation. Leads the overall management of process performance by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements.
  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you'll have:

  • Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 8 years of experience in Property & Casualty, Project Management, Process Engineering, Business Process or Risk Management, to include direct experience executing underwriting processes and/or defining underwriting procedures.
  • 3 years of direct team lead or management experience.
  • Advanced knowledge of relevant industry practices, trends, and regulatory requirements.
  • Experience reviewing policies and procedures documents and identifying and articulating the risks and opportunities.
  • Proven skills in developing strong relationships with peers and business stakeholders and collaborating across the organization.
  • Advanced experience in developing and presenting analysis and findings tosenior levels of management and key stakeholders to gather support for business initiatives and influence strategy.
  • Advanced proficiency using Microsoft Word, Excel, PowerPoint, and/or Access.

What sets you apart:

  • Hands-on experience within underwriting, pricing, or core process domains-allowing you to understand system behavior, configuration decisions, and downstream business implications.
  • Demonstrated ability to translate underwriting and/or pricing business needs into clear, actionable requirements within fast-paced, large-scale agile environments, including PI planning, backlog refinement, and dependency alignment.
  • Experience defining measurable outcomes and success criteria for designed and deployed capabilities, ensuring teams can trace business value, operational impact, and risk reduction back to the work delivered.
  • Advanced Understanding of P&C insurance contracts, underwriting guidelines, endorsements, and forms, enabling you to connect policy intent to system, process, and document outcomes.
  • Ability to influence across levels-from analysts to senior executives-through structured problem solving, concise communication, and data-driven insights.
  • A track record of bringing clarity to ambiguous, cross-functional work, especially in environments undergoing modernization, process redesign, or significant system transformation.
  • Advanced P&C insurance experience.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: The salary range for this position is: $127,310-$229,160.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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