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78 Labcorp Customer Service Support Representative Jobs Hiring Near You

Imperial Dade

Customer Service Support

Decatur, IL · On-site

$19 - $21/hr

Imperial Dade has a Customer Service Support role available in Decatur, IL! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$16 - $400/hr

We are looking for applicants that have a customer service background to assist customers in understanding our products and processes. As a Customer Support Representative, you will be taking inbound ...

Remote VA

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative (Female) Location: Remote Employment Type: Full-Time About the Role ... and our customer service software, ensuring every interaction reflects professionalism and ...

Emerson Electric

Customer Service Support

Shakopee, MN · On-site

$55K - $65K/yr

Customer Service Professional If you are a Customer Service professional looking for an opportunity to grow your career, this role offers the chance to make a meaningful impact by supporting seamless ...

Emerson

Customer Service Support

Shakopee, MN · On-site

$55K - $65K/yr

If you are a Customer Service professional looking for an opportunity to grow your career, this role offers the chance to make a meaningful impact by supporting seamless order execution and building ...

VitalEdge Technologies

Customer Support Rep

Cary, NC · On-site

$17.25 - $22.25/hr

Customer Support Representative As a Customer Support Representative, you will be the first line of ... Background in business administration, customer service, or information technology * Familiarity ...

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Labcorp Jobs Information

What is it like to work at Labcorp?

Labcorp is a global life sciences company that values innovation, collaboration, and a commitment to improving healthcare outcomes. The company's structure is organized into various business units, including clinical trials, medical diagnostics, and genetic testing, with a focus on creating a work environment that fosters teamwork and professional growth. Working at Labcorp may appeal to candidates who are passionate about advancing medical research and improving patient care, as the company offers opportunities for career development and contributions to groundbreaking scientific discoveries.

Do workers at Labcorp get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 170 people who took the Breakroom Quiz between December 2025 and June 2026.

Does Labcorp pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 215 people who took the Breakroom Quiz between December 2025 and June 2026.

At Labcorp, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 211 people who took the Breakroom Quiz between December 2025 and June 2026.

Do part-time workers get paid time off at Labcorp?

Most people who work part-time get paid time off.
76% of people who work part-time say they get paid time off
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Labcorp affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 177 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get paid time off at Labcorp?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 231 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 148 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Labcorp worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 276 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Labcorp workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 247 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Labcorp workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 136 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Labcorp?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 179 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Labcorp managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 266 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Labcorp spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 258 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Labcorp?

Some people find it hard to take sick days.
34% of people report that it’s hard to take time off if they are sick.
Based on data from 199 people who took the Breakroom Quiz between December 2025 and June 2026.

Is a Labcorp job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Labcorp good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 65 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Labcorp feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 194 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Labcorp get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 177 people who took the Breakroom Quiz between December 2025 and June 2026.

Is it stressful to work at Labcorp?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 218 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Labcorp enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 191 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Labcorp recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 233 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at Labcorp?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 216 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get support to advance at Labcorp?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 198 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people think Labcorp’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 210 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers feel well informed about how Labcorp is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 203 people who took the Breakroom Quiz between December 2025 and June 2026.
What other companies are hiring for Customer Service Support Representative jobs?
What are the most popular jobs at Labcorp?
What are the most popular categories at Labcorp?
Infographic showing various Customer Service Support Representative job openings at Labcorp in the United States as of June 2026, with employment types broken down into 3% As Needed, 73% Full Time, 23% Part Time, and 1% Nights. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.
Customer Support Representative

Customer Support Representative

Three Point Solutions

Johnston, IA • On-site

$16 - $18/hr

Contractor

Posted 4 days ago

Job description

Job Title:         Customer Support Representative
Client:              Heavy Machine Manufacturing Company
Duration:         1 Year
Location:         Johnston, IA 50131
Shift:                Monday–Friday: 7:00 AM – 6:00 PM CST
                        Saturday: 8:00 AM – 12:00 PM CST

Role Overview (Major Purpose)
• Provide frontline product and service support to customers, partners, and internal teams
• Resolve moderately complex product inquiries and issues
• Improve customer satisfaction and retention

Key Responsibilities (Major Duties)
• Provide advanced product and service information
• Answer complex customer questions
• Process custom and special orders
• Coordinate with internal teams for order delivery
• Handle escalated customer issues
• Obtain managerial approvals when required
• Make outbound calls to assigned customers
• Build and maintain customer relationships
• Act as first contact for customer complaints and queries
• Schedule follow-up actions and update CRM system
• Document all customer interactions accurately
• Interview customers using multi-level sales scripts
• Collect and clarify customer requirements
• Deliver exceptional customer service
• Follow company policies and regulatory standards
• Request supervisor approval for procedure exceptions
• Participate in training and skill development
• Stay updated on technology, regulations, and industry best practices

Customer Support Scope
• Provide front-line technical support
• Handle phone-based customer support
• Document every customer interaction
• Support customer satisfaction and retention

Common Call Types
• General product questions
• Product availability and compatibility
• Agriculture, turf, and golf equipment issues
• Warranty registration and coverage
• Out-of-warranty assistance
• Parts and publications lookup
• Loyalty Rewards program support

Skills & Competencies
• Digital communication with customers
• Strong service conversation skills
• Customer problem resolution
• Relationship building
• Customer-focused mindset
• Sales through service
• Rapport building
• In-depth questioning
• Handling buyer objections
• Understanding customer motivations

Required Skills & Experience
• Strong interpersonal communication skills
• Negotiation and conflict resolution skills
• Excellent verbal and written communication
• Minimum 6 months customer service experience
• Proficiency in Microsoft Office
• Comfortable using consumer software
• Strong computer and research skills
• Troubleshooting ability
• Ability to work extended support hours and holidays

Education
• Post-secondary non-tertiary education

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