Job Title: Customer Service Support
Client: Food Manufacturing Company
Duration: 4 Months (Temp to Hire)
Location: Wayzata, MN 55391
Shift: Monday–Friday, 7:45 AM – 4:15 PM CST
Key Responsibilities
• Support order intake, confirmation, processing, and fulfillment
• Assist in streamlining and optimizing internal order processes
• Identify obstacles in order management and support corrective actions
• Update internal stakeholders on order status and issues
• Generate order-related documents as per process
• Resolve simple clerical and administrative issues
• Support customer orders for credit, contract, pricing, and stock checks
• Follow standard procedures for order status and invoices
• Share order information with customer service representatives
• Handle moderately complex support issues and escalate when needed
Must Have
• High school diploma or equivalent
• Entry-level customer service experience
• 2 years of related work experience
• Basic PC knowledge
• Microsoft Outlook, Word, and Excel
• Effective verbal and written communication skills
• Ability to lift up to 35 lbs
Nice to Have
• 1–2 years experience in mail and delivery services
• 1–2 years dock experience
Role Scope
• Supports routine customer enabling activities
• Handles administrative and clerical order tasks
• Works with internal teams and customer service staff
• Supports order management and fulfillment processes
• Escalates complex issues appropriately
Education
• High school diploma or equivalent
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