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62 First Source Service Delivery Manager Jobs Hiring Near You

Entrega

Service Delivery Manager

Troy, MI · On-site

They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring client commitments are met consistently and successfully. This role ...

Entrega

Service Delivery Manager

Troy, MI · On-site

They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring that client commitments are delivered successfully and consistently ...

Fortinet, Inc.

Service Delivery Manager

Burnaby, BC

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to ... Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical ...

The Judge Group

Service Delivery Manager

Chicago, IL · On-site

Overview As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services ...

Steel Partners

Service Delivery Manager

Rockford, MN · On-site

Service Delivery Manager OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western ...

SIS LLC

Service Delivery Manager

Duluth, GA · On-site

SERVICE DELIVERY MANAGER SIS, LLC, a Microsoft Certified Partner, leads the industry in providing Microsoft ERP solutions to the construction sector. At SIS, success in the Project and Service ...

Chain IQ

Service Delivery Manager

Jersey City, NJ

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

GardaWorld

Service Delivery Manager

Thunder Bay, ON · On-site

CA$63K - CA$70K/yr

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

Zones, LLC

Service Delivery Manager

Albany, NY · On-site

$120 - $140/hr

Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with ... Position Overview The Service Delivery Manager's role is to develop and manage partnerships with ...

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Future Secure AI

The Opportunity We are hiring a Service Delivery Manager (Interim RUN Lead) to stand up and lead ... Comfortable across low-code and code-first or cloud environments, with the ability to read logs and ...

Datavant

Service Delivery Manager

Boston, MA

$72K - $78K/yr

... The Manager, Service Delivery leads operational execution across one or more assigned sites ... Serve as the first point of operational escalation for site-level execution issues (not customer ...

New

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Datavant

Service Delivery Manager

Detroit, MI

$72K - $78K/yr

... The Manager, Service Delivery leads operational execution across one or more assigned sites ... Serve as the first point of operational escalation for site-level execution issues (not customer ...

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Team Lead - Eligibility & Enrollment

First Source LLC

Columbus, OH • On-site

$24/hr

Other

Re-posted 4 days ago

Job description

Team Lead-Eligibility & Enrollment

Schedule: Monday-Friday 8:00am-4:30pm

Pay Range: Up to $24 hourly, D.O.E

GENERAL SUMMARY:

The Eligibility & Enrollment Team Lead l is responsible for assisting the Department Manager or Supervisor. He or She will assist with employee training, answering questions, and tracking time/attendance, while maintaining their own assigned workload.

Foundation Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

  • Oversee and direct the daily activities of the Eligibility staff in office or onsite at a client location.
  • Provide daily/weekly account reports to the Department Manager.
  • Prepare and conduct staff training.
  • Maintain time and attendance records for staff.
  • Delegation and inspection of workflows.
  • Coordinate and/or assume responsibilities for employees during absenteeism, heavy workloads, etc.
  • Meet goals and objectives as assigned by management.
  • Report and document employee disciplinary problems to the department manager.
  • Maintain good working relationships with state and federal agencies.
  • Assist other patient representatives in the unit with questions they have regarding how to work accounts.
  • Direct the workflow for the unit.

Additional Duties and Responsibilities:

  • Screen patients for eligibility programs on the state and Federal levels.
  • Identify all areas of patients' needs and direct them to the appropriate agency for assistance.
  • Start the application process when possible.
  • Advise patients regarding assistance programs.
  • Record thorough and accurate documentation on patient accounts in the CUBS system.
  • Assess the status and progress of applications.
  • Process escalated calls.
  • Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
  • Maintain awareness of and actively participate in the Corporate Compliance Program.
  • Oversee the client inventories for the hospitals assigned to the unit and be proactive in
  • resolving issues.

Educational/Vocational/Previous Experience Recommendations:

  • High school diploma or equivalent is required.
  • Bachelor's Degree preferred.
  • 1 - 3 years' experience in a leadership role is preferred
  • 1 - 3 years' experience in a healthcare eligibility role (government or hospital) preferred
  • Excellent written and verbal communication skills.
  • Demonstrated leadership abilities.
  • Ability to present oneself in a professional and courteous manner at all times.
  • Ability to stay on task with little or no management supervision.
  • Demonstrate initiative and creativity in fulfilling job responsibilities.
  • Ability to prioritize multiple tasks in a busy work environment.
  • Strong working knowledge of personal computers including Microsoft Office.

Working Conditions:

  • Call Center environment or onsite at a contracted facility
  • Must be able to sit for extended periods of time.

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