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62 First Source Service Delivery Manager Jobs Hiring Near You

GardaWorld

Service Delivery Manager

Mississauga, ON · On-site

CA$63K - CA$77K/yr

About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.

Fortinet

Service Delivery Manager

Burnaby, BC · On-site

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to ... Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical ...

Chain IQ

Service Delivery Manager

Jersey City, NJ · On-site

$120 - $170/hr

Service Delivery Manager Location: Jersey City, US Chicago, US At Chain IQ, your ideas move fast. Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with ...

The Judge Group

Service Delivery Manager

Chicago, IL · On-site

Overview As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services ...

BeyondReach

Service Delivery Manager

Cedar Rapids, IA · On-site

Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors Degree ...

Chain IQ

Service Delivery Manager

Jersey City, NJ

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

GardaWorld

Service Delivery Manager

Charlottetown, PE · On-site

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

Entrega

Service Delivery Manager

Troy, MI · On-site

The Service Delivery Manager serves as the primary delivery leader for assigned client relationships, maintaining accountability for overall delivery performance, client delivery confidence ...

Motion Recruitment

Service Delivery Manager

Andover, MA · On-site

$35 - $40/hr

Service Delivery Manager Locations: 5 locations, please let us know what location your candidate can support Here are the 5 locations: 1650 W Crosby Rd Carrollton TX 75006, 800 Federal St Andover MA ...

HireTalent

Service Delivery Manager

Carrollton, TX · On-site

Overview We are seeking a highly driven Service Delivery Manager (SDM) to lead and coordinate service delivery across multiple locations and workstreams. This is a criticalpath, highaccountability ...

NetApp, Inc.

Service Delivery Manager

Morrisville, NC · On-site

Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...

Peraton

Service Delivery Manager

Mclean, VA

$146K - $234K/yr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership oversight and guidance to analytic teams supporting a highvisibility customer in McLean, VA. The SDM will ...

Peraton

Service Delivery Manager

Mclean, VA · On-site

$146K - $234K/yr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership oversight and guidance to analytic teams supporting a highvisibility customer in McLean, VA. The SDM will ...

AQUALIS

Service Delivery Manager

Olympia, WA · On-site

$25 - $32/hr

The Service Delivery Manager (SDM / Landscape Crew Lead) assists with keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the ...

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Team Lead - Eligibility & Enrollment

First Source LLC

Columbus, OH • On-site

$24/hr

Other

Re-posted 4 days ago

Job description

Team Lead-Eligibility & Enrollment

Schedule: Monday-Friday 8:00am-4:30pm

Pay Range: Up to $24 hourly, D.O.E

GENERAL SUMMARY:

The Eligibility & Enrollment Team Lead l is responsible for assisting the Department Manager or Supervisor. He or She will assist with employee training, answering questions, and tracking time/attendance, while maintaining their own assigned workload.

Foundation Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

  • Oversee and direct the daily activities of the Eligibility staff in office or onsite at a client location.
  • Provide daily/weekly account reports to the Department Manager.
  • Prepare and conduct staff training.
  • Maintain time and attendance records for staff.
  • Delegation and inspection of workflows.
  • Coordinate and/or assume responsibilities for employees during absenteeism, heavy workloads, etc.
  • Meet goals and objectives as assigned by management.
  • Report and document employee disciplinary problems to the department manager.
  • Maintain good working relationships with state and federal agencies.
  • Assist other patient representatives in the unit with questions they have regarding how to work accounts.
  • Direct the workflow for the unit.

Additional Duties and Responsibilities:

  • Screen patients for eligibility programs on the state and Federal levels.
  • Identify all areas of patients' needs and direct them to the appropriate agency for assistance.
  • Start the application process when possible.
  • Advise patients regarding assistance programs.
  • Record thorough and accurate documentation on patient accounts in the CUBS system.
  • Assess the status and progress of applications.
  • Process escalated calls.
  • Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
  • Maintain awareness of and actively participate in the Corporate Compliance Program.
  • Oversee the client inventories for the hospitals assigned to the unit and be proactive in
  • resolving issues.

Educational/Vocational/Previous Experience Recommendations:

  • High school diploma or equivalent is required.
  • Bachelor's Degree preferred.
  • 1 - 3 years' experience in a leadership role is preferred
  • 1 - 3 years' experience in a healthcare eligibility role (government or hospital) preferred
  • Excellent written and verbal communication skills.
  • Demonstrated leadership abilities.
  • Ability to present oneself in a professional and courteous manner at all times.
  • Ability to stay on task with little or no management supervision.
  • Demonstrate initiative and creativity in fulfilling job responsibilities.
  • Ability to prioritize multiple tasks in a busy work environment.
  • Strong working knowledge of personal computers including Microsoft Office.

Working Conditions:

  • Call Center environment or onsite at a contracted facility
  • Must be able to sit for extended periods of time.

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