Detroit, MI · On-site
Service Delivery Manager Location: Detroit, MI Duration: 2+ Year contract Overview: The Service Delivery Manager owns the health, governance, and client relationship for a managed application support ...
Detroit, MI · On-site
Service Delivery Manager Location: Detroit, MI Duration: 2+ Year contract Overview: The Service Delivery Manager owns the health, governance, and client relationship for a managed application support ...
Austin, TX · On-site
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager Company Culture At Centre, our diverse workforce drives innovation and success. We foster a ...
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Austin, TX · On-site
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager Company Culture At Centre, our diverse workforce drives innovation and success. We foster a ...
Irvine, CA · On-site
$110K - $140K/yr
Service Delivery Manager Must Have Technical/Functional Skills Data Bricks , EBT ,Airflow , Asset Management exp Roles & Responsibilities We are seeking an experienced Service Delivery Manager (SDM ...
Irvine, CA · On-site
$110K - $140K/yr
Service Delivery Manager Must Have Technical/Functional Skills Data Bricks , EBT ,Airflow , Asset Management exp Roles & Responsibilities We are seeking an experienced Service Delivery Manager (SDM ...
Troy, MI · On-site
They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring successful and consistent delivery outcomes across projects and services.
Troy, MI · On-site
They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring successful and consistent delivery outcomes across projects and services.
Troy, MI · On-site
They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring that client commitments are delivered successfully and consistently ...
Troy, MI · On-site
They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring that client commitments are delivered successfully and consistently ...
Springdale, AR · On-site
$31 - $36/hr
Manage a team of Field Engineers and ensure timely and efficient service delivery * Monitor performance metrics and ensure service level agreements are achieved * Develop and implement service ...
New
Springdale, AR · On-site
$31 - $36/hr
Manage a team of Field Engineers and ensure timely and efficient service delivery * Monitor performance metrics and ensure service level agreements are achieved * Develop and implement service ...
New
Vancouver, BC · On-site
CA$70K - CA$90K/yr
Service Delivery Manager Location: Canada (Remote) About Aequilibrium Aequilibrium (AEQ) is a Canadian digital transformation and innovation consulting firm helping organizations create remarkable ...
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Vancouver, BC · On-site
CA$70K - CA$90K/yr
Service Delivery Manager Location: Canada (Remote) About Aequilibrium Aequilibrium (AEQ) is a Canadian digital transformation and innovation consulting firm helping organizations create remarkable ...
Service Delivery Manager Bellevue, WA (Day 1 onsite or Hybrid) Long Term Must have Skills: Strong experience in various ITIL areas like Incident management, Service Management, Problem management ...
Service Delivery Manager Bellevue, WA (Day 1 onsite or Hybrid) Long Term Must have Skills: Strong experience in various ITIL areas like Incident management, Service Management, Problem management ...
Austin, TX · On-site
$90 - $130/hr
Job Overview We are seeking a Service Delivery Manager to oversee the successful delivery, performance, and continuous improvement of healthcare technology services. In this role, you will manage ...
Austin, TX · On-site
$90 - $130/hr
Job Overview We are seeking a Service Delivery Manager to oversee the successful delivery, performance, and continuous improvement of healthcare technology services. In this role, you will manage ...
Description Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors ...
Description Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors ...
Overview As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services ...
Overview As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services ...
Andover, MA · On-site
$35 - $40/hr
Service Delivery Manager Locations: 5 locations, please let us know what location your candidate can support Here are the 5 locations: 1650 W Crosby Rd Carrollton TX 75006, 800 Federal St Andover MA ...
Andover, MA · On-site
$35 - $40/hr
Service Delivery Manager Locations: 5 locations, please let us know what location your candidate can support Here are the 5 locations: 1650 W Crosby Rd Carrollton TX 75006, 800 Federal St Andover MA ...
Thunder Bay, ON · On-site
CA$63K - CA$70K/yr
As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...
Thunder Bay, ON · On-site
CA$63K - CA$70K/yr
As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...
Boise, ID · On-site
Job Summary: A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers ...
Boise, ID · On-site
Job Summary: A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers ...
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
Boise, ID · Remote
Job Summary: A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers ...
Boise, ID · Remote
Job Summary: A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers ...
Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...
Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...
Boston, MA · On-site
$72K - $78K/yr
Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services * Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity ...
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Boston, MA · On-site
$72K - $78K/yr
Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services * Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity ...
Gaithersburg, MD · On-site
The Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping ...
Gaithersburg, MD · On-site
The Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping ...
SAP Service Delivery Manager Location: San Antonio, TX SAP Service Delivery Manager [15+ Years of Experience] * 15+ Years of IT Experience with minimum 5 years of relevant experience managing service ...
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SAP Service Delivery Manager Location: San Antonio, TX SAP Service Delivery Manager [15+ Years of Experience] * 15+ Years of IT Experience with minimum 5 years of relevant experience managing service ...
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Job Description Service Delivery Manager Location: Detroit, MI Duration: 2+ Year contract Overview: The Service Delivery Manager owns the health, governance, and client relationship for a managed application support and delivery engagement staffed as an integrated onshore/offshore POD. This role is the single point of accountability for service performance - running the operating cadence, owning SLA and KPI reporting, managing escalations, and coordinating the transition from onboarding into steady-state delivery. Success is measured by predictable, high-quality support and delivery outcomes and a strong, trusted client partnership.
Responsibilities: Own overall service delivery, SLA/KPI performance, and the operating rhythm (daily, weekly, monthly, and quarterly reviews) across support and project delivery lanes. Serve as the primary escalation point and client liaison, managing risks, priorities, dependencies, and communications for critical incidents and delivery commitments. Lead the transition from knowledge transfer through stabilization to steady state, coordinating onshore leads and offshore teams and validating readiness against sign-off criteria.
Govern backlog and capacity planning, balancing fixed support demand against flexible project delivery and ensuring work is prioritized, scoped, and staffed appropriately. Produce service reporting, financial forecasts, and continuous-improvement plans, and drive accountability across the team for quality, documentation, and process discipline. Qualifications: 8+ years in IT service delivery, managed services, or application support/delivery management, including ownership of SLAs and client-facing governance.
Proven experience leading distributed onshore/offshore teams and coordinating both run/support (ITIL-style) and change/project (Agile/Scrum) delivery. Strong command of service management practices - incident, problem, and release management, backlog governance, and KPI/SLA reporting. Excellent stakeholder management, communication, and escalation skills, with the ability to translate operational performance into business terms for senior stakeholders.
Bachelor's degree in a technical or business discipline (or equivalent experience); relevant certifications (ITIL, PMP, or Scrum) preferred.
Sourced by ZipRecruiter
201 - 500 Employees
Sparta, NJ, US
2008
