Tech Sales Support and Quoting Specialist

Westaff has a Full Time, Permanent opening in Meriden, CT for a:

Technical Sales Support and Quoting Specialist

Salary approximately $45000 with some flexibility, based on experience. 

POSITION SUMMARY:

• Primary contact for the Sales team and customers who request technical and commercial quotations for products and services.
• Lead quote development and coordination of requested commercial RFQ’s and RFP’s.
• Answer incoming Sales phone calls, emails, web inquiries and assist customers.
• The ability to collaborate with a multi-disciplinary team towards common goals is essential.
• Build and maintain professional working relationships with customers and Account managers.
• Handle inquiries, questions, and complaints to help resolve issues in a timely and professional manner

ESSENTIAL DUTIES:

• Experience working with Salesforce.com 
• Own multiple quotations and deliver to customer objectives.
• Professionalism as well as paying close attention to detail
• Follow the divisional processes for all quotation development.
• Must have the ability to multitask with strong planning and organization skills with sense of urgency
• Strong written and verbal communications skills.
• Strong sense of ownership and commitment.
• Ability to work with a wide range of team members and work effectively within a team environment and independently

 ADDITIONAL DUTIES:

• Complete required training/workshops to maintain a high level of knowledge and skills.
• Working knowledge of SAP 
• Complete basic financial evaluation of offers for profitability

ESSENTIAL REQUIREMENTS:

MUST have Quoting and Proposal Writing experience!

Must have working knowledge of SAP and Salesforce 

• Communication (written and oral).
• Time Management
• Scope Management.

ADDITIONAL REQUIREMENTS:

• Demonstrated experience working within a sales or customer support environment
• Flexible work schedule as needed

AMOUNT OF EXPERIENCE and EDUCATIONAL REQUIREMENTS:

• 2 years in Sales Support environment. Some commercial experience required beyond college.
• AS in Science / Business or Work experience equivalent to 5 years in Sales /Administration. BS preferred.