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What Is a Practice Manager and How to Become One

Practice Manager

What Does a Practice Manager Do?

As a practice manager, you manage the responsibilities of day-to-day operations for a medical practice. Your duties may include training new staff members, creating the shift schedule, supervising your staff, ensuring that they maintain compliance with privacy standards, ordering supplies, monitoring medical equipment for maintenance needs, and reviewing billing, income, budget, and other financial tasks. You may work directly with patients and aim to improve an office's efficiency and quality of care. A practice manager may also act as a human resources office for the practice. You can find practice manager opportunities at hospitals, diagnostic imaging centers, and private practices.

How to Become a Practice Manager

If you want to become a practice manager, you should pursue a bachelor's degree in healthcare management, administration, or nursing. The American Academy of Professional Coders also offers a Certified Physician Practice Manager credential. Most employers prefer candidates to have prior experience in leadership or administration roles, as well as a background in a medical setting. You must be familiar with healthcare procedures and terminology, and you should stay current on HIPAA updates. If you handle the office financial duties, you need basic accounting knowledge as well. Additional qualifications include excellent customer service skills, organization, the ability to multitask, and problem-solving skills.

Practice Manager Job Description Sample

With this Practice Manager job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Practice Manager role.

Job Summary

Our clinic is looking for a Practice Manager to oversee our day-to-day operations. Our ideal candidate has a bachelor's degree in healthcare management and a Certified Physician Practice Manager certificate from The American Academy of Professional Coders. We also expect you to have management experience in a department like accounts receivables, human resources, or any area in which you worked with electronic health records. You need to be familiar with all of the regulations that govern a medical office, including HIPAA and OSHA, to ensure we are in compliance with these rules. While you do not deal directly with patient care, you still need strong communication skills and the ability to improve the experience of each patient.

Duties and Responsibilities

  • Help develop new business strategies
  • Oversee workplace procedures
  • Manage the practice budget
  • Manage patient records
  • Hire and train new administrative employees

Requirements and Qualifications

  • Bachelor's degree in healthcare management or healthcare administration
  • Management and human resources experience
  • Strong communication, organization, and problem-solving skills
  • Familiarity with HIPAA regulations
  • Administrative and accounting skills