About WarHorse Casino
Sourced by ZipRecruiter
$13.50 - $16.25/hr
Full-time
Medical, Retirement, PTO
Posted 4 days ago
7.0
Based on 10 frontline employees who took The Breakroom Quiz
56th of 132 rated casinos
WarHorse Gaming, a division of Ho-Chunk, Inc.Location: Lincoln, NEJob Type: Full-time | Grave Shift; Schedule varies based on property needs, including evenings, weekends, and holidays
Compensation & BenefitsSalary Range: Non-exempt hourly position
Comprehensive benefits package: Federal Employees Medical Coverage Full Insurance Coverage offerings 401K Company Match and 100% Vesting Immediately Quarterly Incentive Program Vacation, Holiday & Sick Days Discounted Meal Program
Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.
WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.
Our work is guided by our core NATIVE values:
Native American Owned & Proud - Serving the Winnebago Tribe of Nebraska.
Accountable - To always do what's right.
Team-Focused - For inclusive progress.
Innovative - In creating solutions.
Visionary - In our purpose and direction.
Excellence - Through learning and performance.
The Cage Cashier is responsible for safeguarding company assets, accurately balancing assigned cash drawers, and providing financial services to guests in a professional and courteous manner. This position processes chip redemptions, ticket payouts, check cashing, and other transactions, while supporting player club services and maintaining compliance with gaming regulations and company procedures.
Key ResponsibilitiesSafeguard company assets and follow all internal control standards
Accurately balance assigned bank at the beginning and end of each shift
Process guest transactions including:
Cashing chips, gaming tokens, and TITO (Ticket-In, Ticket-Out) vouchers
Redeeming slot machine payout tickets and vouchers for cash or cash equivalents
Cashing personal and travelers checks
Performing debit card and EFTPOS cash advances
Conducting rolling chip exchanges
Issue and replace player club cards, assist guests with club issues, and provide player rewards information
Maintain accurate and legible balance sheets and transaction records
Assist Cage Supervisor in maintaining accurate shift records
Maintain confidentiality of all internal activities and sensitive information
Provide professional, courteous customer service in all guest interactions
Perform other duties as assigned
Required:
Must be 21 years of age or older
High school diploma, GED, or relevant experience
Strong organizational skills and attention to detail
Excellent customer service skills
Strong analytical and problem-solving skills
Preferred:
Previous experience in gaming or banking operations
Frequent movement across casino floor and Cage area
Ability to lift up to 50 lbs. and perform prolonged standing and walking
Exposure to secondhand smoke, noise, and standard gaming environment conditions
Use of hands, fingers, and fine motor skills for cash handling and computer tasks
Regular use of verbal, written, and non-verbal communication for guest and team interactions
We have Part-time and Full-time available. Team members must be able to work varying schedules, including evenings, weekends, and holidays, to meet property business needs.
Drug-Free WorkplaceWarHorse Gaming is a Drug-Free Workplace. All new hires must successfully complete a pre-employment drug screening. Employees may also be subject to random drug screenings during employment.
Why Join This Team?A mission-driven culture dedicated to economic advancement and community impact
Guided by strong NATIVE values and tribal-owned purpose
Career stability and opportunities across diverse industries
A collaborative work environment that encourages innovation and professional growth
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
CERTIFICATION REQUIREMENTS:Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Q: What skills or qualities help someone succeed as a Casino Cashier?
A: To succeed as a Casino Cashier, key technical skills include proficiency in handling cash, operating a point-of-sale system, and accurately processing transactions, as well as knowledge of casino games and rules. Soft skills such as excellent communication, problem-solving, and conflict resolution abilities are also crucial, as cashiers often interact with patrons and resolve disputes in a professional and courteous manner. By combining these technical and soft skills, a Casino Cashier can provide exceptional customer service, manage cash handling responsibilities effectively, and contribute to a positive gaming experience, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Casino Cashier?
A: A Casino Cashier's typical career progression involves starting as a Cashier or Cage Cashier, where they handle customer transactions, manage cash and credit transactions, and maintain accurate records. As they gain experience, they can move into mid-level roles such as Shift Manager or Cashier Supervisor, overseeing daily operations, training staff, and ensuring compliance with regulations. Senior roles like Cage Manager or Assistant Casino Manager involve strategic planning, team leadership, and implementing policies to drive business growth and customer satisfaction.
