Imaging Specialist

Imaging Specialist

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA), part of City of Hope, takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients' quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

JOB SUMMARY

Under the supervision of Imaging management, the Imaging Specialist will contribute to the integrated hospital network by assuming responsibility for the timely collection of imaging from outside facilities for patients in support of Imaging, Clinic, and outpatient services. This timely collection of imaging will require consistent coordination, detailed record-keeping, and communication skills. Responses to requests for imaging should be prompt, as to not delay patient care, but prioritized appropriately. The Imaging Specialist promotes teamwork, nurtures relationships with outside facilities and internal customers, communicates clearly, concisely, always professionally, and in a timely manner, demonstrates professional behavior and appearance, and respects patient privacy and confidentiality, always adhering to HIPPA doctrine. The Imaging Specialist will be required to learn necessary computer applications for transferring and receiving imaging from other facilities. When not actively collecting imaging from outside facilities, the Imaging Specialist will assist Imaging as a technologist aide or as management deems appropriate within their scope of practice.

JOB RESPONSIBLITIES

• Procure radiology reports and imaging from various facilities on all established patients. Appropriately documents images requested and received for tracking and reporting purposes. Performs consistent and well-documented attempts to procure imaging by phone, fax, email, or other allowable appropriate application. Commit to continuous improvement in technical skills, interpersonal skills and career development.

• Always prompt, respectful, and professional communication with outside facilities and internal customers. Provides timely communication with department leader and clinical teams for escalations and regarding missing/incomplete records and/or issues that need to be resolved prior to patient appointment to prevent delays in patient care. Prioritize workload to ensure appointments are not delayed/cancelled due to lack of imaging collected

• Ability to function autonomously as well as within a team setting to fulfill challenging tasks and goals in a fast-paced environment.

• Proactively partner with leadership to improve processes for quality and production. Reliability on follow through on assignments and seek out feedback from leadership as needed.

• Maintain confidentiality of patient documents. Assure received patient imaging is accurate with two or more identifiers before indexing imaging into CTCA PACS system for patient safety and compliance purposes.

JOB QUALIFICATIONS

Experience:

• 6 months experience as a clerical/customer service area

Education:

• High School Graduate or equivalent

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you're ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us.

Visit: Jobs.cancercenter.com to begin your journey.