Server - Student Prince - Springfield, MA

Seeking applicants to work at a busy, high volume, long established restaurant.  Hospitality and guest satisfaction is our top priority.  Apply today !!

Primary Duties:

• Promote, work, and act in a manner consistent with the mission of The Bean Restaurant Group.

• Greet your guests promptly and professionally.

• Present menu to guests and answer questions about menu items, beverages, and other restaurant functions and services as needed.

• Inform guests of any menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.

• Explain to guests how various menu items are prepared, describing ingredients and cooking methods.

• Take beverage orders from guests, and import them into the computer for the bartender, and/or prepare the beverages your guests have ordered if they are not from the bar.

• Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

• Promptly deliver beverages to the guests.

• Write down guests' food orders and enter orders into computers for transmittal to kitchen staff. If you need to stagger your food (ie; your guest got an appetizer, salad, and entree) either use the timing keys or keeping track the timing mentally.

• Carry full trays of food, and tray stands to dining area to serve food professionally.

• Serve food and additional beverages to guests, and prepare or serve specialty dishes at tables as required.

• Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems.

• Clean tables or counters after guests have finished dining.

• Suggestively sell dessert, coffee, and/or after dinner drinks to tables.

• Promptly bring coffee or after dinner drinks and desserts to your table.

• Deliver check to your table without making them wait or being overly pushy.

• Process check and bring change/cc slip back to patrons.

• Thank guests for their visit and invite them to return.

• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

• Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.

Working Conditions:

• Hours will vary from week to week.

• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.

• Able to understand and speak using the predominant language(s) of guests

• Able to work in a standing position for long periods of time