Contractor
Posted 9 days ago
Job description
Technical Project Manager
Location: Miami, FL - Onsite/Hybrid
Type: 6-month Contract-to-Hire
Role Overview
We are seeking a Technical Project Manager with strong leadership experience to oversee technology deployments and guide a team of junior project managers. This role requires a proactive, assertive self-starter who can manage complex rollouts with minimal supervision, ensuring successful delivery of innovative restaurant technology solutions.
Key Responsibilities
- Lead and mentor a team of junior project managers, providing direction and oversight.
- Develop and manage project plans, rollout schedules, and deployment tracking using Excel and other project management tools.
- Oversee the planning, execution, and delivery of restaurant technology solutions, including kiosks, digital menu boards (DMBs), POS platforms, labor scheduling tools, and back-of-house systems.
- Coordinate with vendors, franchisees, and field support teams to ensure timely delivery and deployment.
- Act as a liaison for franchisee technology needs, including communication, training, and issue resolution.
- Manage vendor relationships to ensure accurate equipment delivery and ongoing support.
- Utilize project management platforms such as Smartsheet, Jira, or Monday.com to track progress and manage workflows.
- Ensure deployments align with organizational goals and industry best practices.
- Minimum 10 years of professional experience, including 3+ years in team leadership.
- Strong project management background with proven success in technical deployments.
- Advanced proficiency in Excel for project planning, scheduling, and data analysis.
- Experience with project management tools (Smartsheet, Jira, Monday.com).
- Strong understanding of restaurant systems (POS, labor scheduling, back-of-house software).
- Excellent communication, problem-solving, and stakeholder management skills.
- Assertive, self-motivated, and able to thrive in a fast-paced environment.
- Working knowledge of current and emerging technologies in the QSR industry is a strong plus.
- Technical/software/systems background with experience in enterprise deployments.
Skills:
Project Management Skills
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Technical Project Manager?
A: To succeed as a Technical Project Manager, key technical skills include proficiency in project management methodologies (e.g., Agile, Scrum), experience with project management tools (e.g., Asana, Jira), and knowledge of relevant technologies and programming languages. Soft skills such as strong communication, leadership, and problem-solving abilities, as well as traits like adaptability, empathy, and attention to detail, are also crucial for effective project delivery and team collaboration. By combining these technical and soft skills, Technical Project Managers can successfully lead projects, build strong relationships with stakeholders, and drive business growth, ultimately advancing their careers and achieving long-term success in the field.
Q: What is the career path for a Technical Project Manager?
A: A Technical Project Manager's career path typically begins with entry-level roles such as Project Coordinator or Junior Project Manager, where they gain hands-on experience in project planning, execution, and delivery. As they progress to mid-level roles like Project Manager or Senior Project Manager, they develop expertise in technical project management, leadership, and stakeholder management, with opportunities to specialize in areas like Agile methodologies, IT project management, or technical program management. Senior Technical Project Managers can then move into executive-level roles like Technical Program Director or Portfolio Manager, overseeing large-scale technical initiatives and driving strategic business outcomes.
