Assistant Restaurant Manager

Sexy Fish

Sexy Fish is one of a kind restaurant where visionary ideas are combined with extraordinary architecture, memorable uniforms, a great location, and a selective selection of artwork. Sexy Fish comes to life by bringing a team built of passionate individuals whose uniqueness comes together to deliver the best culinary, bar, and wine program.

Job Overview:

Directly responsible for the operation and performance of the Restaurant. Assists Restaurant Manager to direct and oversee the performance of the restaurant staff.

Essential Job Functions

• To ensure the department is maintaining its agreed level of operating performance at all times. 
• To communicate and delegate activities to the team. 
• To ensure all upselling opportunities are maximized within the department. 
• To direct the setting up of the restaurant, ensuring all necessary work is completed prior to the commencement of service. 
•  To ensure the restaurant’s operational budgets are strictly adhered to, all costs are controlled and any expenditure approved. 
• To be aware of all relevant suppliers and their products and order accordingly as and when necessary due to business demand. 
• To prepare department budgets or re-forecast, as requested by the General Manager. 
• To ensure all department staff work hygienically and productively. 
• To ensure that all restaurant personnel strictly adhere to manufacturer’s instructions of use of all machinery and equipment. 
• To ensure that all restaurant equipment is maintained to operating specifications and to complete weekly maintenance lists where necessary. 
• To manage the completion of all administrative documentation including requisitions and internal transfers relevant to the department’s accountability. 
• To have a detailed knowledge of department brand standards and be able to explain the standards to the team. 
• To create and implement sales promotions and staff incentives. 
• To ensure that all in house control systems / audit requirements are adhered to at all times. 

Guest Service 

• To provide a friendly, courteous and professional service at all times. 
• To demonstrate a high standard of personal appearance and ensuring good personal hygiene. 
• To ensure the agreed standards of food service are adhered to at all times. 
• To ensure the efficient flow of service and standards are constantly met during service periods. 
• To ensure all guest requests and queries are responded to promptly and effectively. 
• To positively deal with and learn from all guest complaints and comments. 
• To actively seek feedback from guests on a regular basis. 
• To analyse Mystery Diner reports and communicate back to your team.

Communication 

• To provide a clear handover during shift changes. 
• To ensure all staff are well briefed on the daily responsibilities and are given constant. 
• Supervision and motivation on all aspects of their work. 
• To notify your staff to all menu changes, specialties, function menus and changes to standards prior to the commencement of service. 
• To ensure that the daily briefings take place, in conjunction with the Head Chef. 
• To develop an open culture of communication, both formal and informal.

People Management 

• To build and maintain an efficient team of employees, driving the team towards the objectives of the business. 
• To recruit and select employees to the agreed staffing levels. 
• To develop a learning culture and to ensure that all team members feel valued and rewarded. 

• To ensure all new employees attend induction. 
• To promote the training and development of staff to ensure standards are maintained, and monitor all training and development within the department. 
• To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals. 
• To assist in all disciplinary and grievance issues within the department. 
• To assess staff performance against the agreed skills and standards. 
• To constantly monitor the grooming and personal hygiene of the team. 

Physical Abilities

• Ability to grasp, lift, move, or push goods on cart/truck weighing up to 100 pounds.
• Requires mobility.  Sense of smell, taste, touch, and sound. Eye/hand coordination and manual dexterity.
• Remain in stationary position for 8 or more hours throughout work shift
• Ability to tolerate varying conditions of noise level and illumination.

 Benefits