Schulte Hospitality Group is seeking a dynamic, service-oriented Public Area Attendant to join our team at the AC Phoenix Biltmore! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Cleans and maintains all hotel public areas, including restrooms, hallways, stairwells, etc. to meet quality standards
Cleans bathrooms, dusts furniture and pictures, vacuums, sweeps and mops floors
Empties carts of soiled linen and disposes trash
Maintains efficient communication on two-way radio to ensure that tasks are prioritized.
Maintains lobby, elevators, stairways, hallways, and Front Desk area to assure they are clean, neat and free of all rubbish and debris.
Cleans and maintains public restrooms in a neat and orderly fashion to provide fresh and attractive facilities for guests. Restrooms must also be checked on once an hour to assure they remain neat and clean.
Removes spots, insects and debris, polishes fixtures and cleans ashtrays
Delivers items to rooms upon request and assists in cleaning guest rooms as needed.
Perform various other duties as assigned.
EDUCATION AND EXPERIENCE
Minimum of High School education
Minimum of one (1) year in Housekeeping role
KNOWLEDGE, SKILLS AND ABILITIES
Outgoing personality
Ability to communicate effectively verbally
Team player
Ability to exceed expectations of guests
Customer service focus
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
