Bench Director of Sales & Marketing

Sage Hospitality Group is set to hire a Bench Director of Sales & Marketing to join our team. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

The Director of Sales & Marketing, Taskforce strategically and tactically oversees the Sales & Marketing disciplines for any assigned hotel under Sage Hotel Management. Responsible for delivering sales & marketing results in a variety of locations. Assist properties when they are initially opened, sold, or have an open position or unexpected opening. Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.

• Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
• Exhibit leadership competencies that create vision, provide direction, and drive the success of the hotel’s direct sales & marketing efforts far into the future for multiple properties.
• Facilitate the development of a strategic sales & marketing approach that follows a standardized process and effectively communicates strategy and revenue projections.
• Quickly adapt to a new property and environment and make immediate impact based on hotel needs.

Direct Sales & Key Account Management:

• Targets appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
• Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• Actively participated in Global Sales efforts, like key account visits or industry / trade show participation.
• Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
• Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
• Continually targets and prospects for new business through telemarketing, individual creativity and innovation.

Yield Management:

• Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.

Sales Operations and Management:

• Conduct sales meetings, one on one, training, and coaching sessions with the sales teams.
• Attend and participate in revenue, marketing, and sales calls.
• Maintains well-documented, accurate, organized, and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner.
• Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
• Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
• Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
• Coordinate the completion of group rooms, banquet F&B and Local F&B goals and approve quarterly & annual goals and updates.
• Assist with preparation of the annual budget, forecast and identify opportunities to maximize market share, revenue.
• Executing market studies as requested to support business development needs by preparing for and participating in internal/external client presentations/meetings/reports.
• Assist with forecasting, pace, market share and margin improvement to include the development of effective comprehensive metrics and reporting processes.

Product Knowledge:

• Conducts research, surveys, personal investigation and studies marketplace and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.

Professionalism:

• Controls expenses including travel on the property's behalf in order to minimize hotel costs.
• Represents themselves, the hotel and Sage Hospitality Resources with the highest level of integrity.
• A service-focused approach and a caring, sincere attitude at all times.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel.
• Display a neat, clean and business-like appearance at all times.

OTHER RESPONSIBILITIES

Perform any other assignments as directed by the organization or leadership.

Ability to travel on a regular basis

Ability to work under pressure and deadlines

SUPERVISORY DUTIES

1-10 Sales Associates based on assignment.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

Required Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Strategic Agility

Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Confronting Direct Reports

Deals with problem direct reports firmly and in a timely manner; doesn’t allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deal effectively with troublemakers.

Sizing Up People

Is good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.

Organizational Agility

Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations.

Abilities

Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%

Lifting and carrying of objects, 30-35 pounds

Excellent hearing required to train and interact with management and associates.

Excellent vision required to read reports, computer, etc.

Mobility -limited mobility between offices and departments. No continuous standing, climbing or driving.

Education/Formal Training

Four year college degree or equivalent education or experience.

Experience

8 - 10 years of related experience in sales and marketing roles in a hospitality environment.

Multi – brand experience is preferred.

Material/Equipment Used

Office and business equipment

Environment

90% Travel/10% Work from Home

Medical, dental, & vision insurance

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Company-paid short-term disability

Paid time off for vacation, sick time, and holidays

Employee assistance program

Tuition Reimbursement

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.