Service Tech 1

Service Tech 1

Rite Hite

Reading, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Rite-Hite rating

8.9

Company rating: 8.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

29th of 415 rated machine equipment manufacturers


Job description

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.
Job Description:
Rite-Hite Service Technicians will install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.
Required Experience:
Rite-Hite sells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.
What We Offer
At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
  • Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
  • Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
  • Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

What Rite-Hite employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Rite-Hite logo

About Rite-Hite

Sourced by ZipRecruiter

Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff.

Industry

Machinery manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1965

Social media



Frequently asked questions

Q: What skills or qualities help someone succeed as a Field Service Technician?

A: To succeed as a Field Service Technician, key technical skills include proficiency in troubleshooting and repairing complex equipment, knowledge of electrical and mechanical systems, and familiarity with industry-specific software and tools. Soft skills such as strong communication and problem-solving abilities, adaptability, and a customer-centric approach are also essential, as they enable technicians to effectively interact with clients, resolve issues efficiently, and provide excellent service. By combining these technical and soft skills, Field Service Technicians can deliver high-quality service, build strong customer relationships, and advance in their careers through opportunities for specialization, leadership, or technical expertise.

Q: What is the career path for a Field Service Technician?

A: A Field Service Technician's typical career progression involves starting as a Technician or Service Technician, where they gain hands-on experience and develop technical skills, then advancing to roles such as Senior Technician or Team Lead, where they oversee teams and mentor junior technicians. Mid-level roles like Service Manager or Operations Coordinator provide opportunities for leadership development and business acumen, while senior roles like Service Director or Operations Manager involve strategic planning and team leadership. With experience and additional education, Field Service Technicians can transition into related fields like sales, project management, or even start their own service-based businesses.



Rite Hite job posting for a Service Tech 1 in Reading, MA with a salary of $21 to $32 Hourly and benefits including Medical, Vision, Dental, PTO, Life, and Retirement with a map of Reading location.