Job description

SUMMARY:

The supervisor manages gaming operations within a Pit and supervised dealers operating table gaming stations.

ESSENTIAL RESPONSIBILITIES:

  • Overseeing games in progress, customers and casino employees in the assigned section.
  • Safeguarding casino assets located in the Table Games pit areas.
  • Issuing playing cards and reviewing them for irregularities during shift.
  • Enforcing casino rules for gaming activity.
  • Maintaining proper gaming station loads through Fills and Credits.
  • Tracking and rating players.
  • Promoting positive customer relations.
  • General management of the pit area.
  • Performing other duties assigned.

QUALIFICATIONS :

  • High school diploma or GED required.
  • Prior supervisory experience preferred.
  • Knowledge and experience of all table games, ability to learn gaming rules, policies, and procedures, and enforce them.
  • Able to work any shift and stand for long periods of time.
  • All applicants must be at least 21 years of age.
  • Must be able to stand for long periods of time.
  • Must be able to speak, read and write the English language.
  • Must be willing to work weekends, holidays and any shift.

LICENSES/CERTIFICATIONS/OTHER

  • Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
  • Must pass an annual Title 31 exam.
  • LICENSES/CERTIFICATIONS/OTHER

  • Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
  • Must pass an annual Title 31 exam.

AMERICAN INDIAN PREFERENCE

Robinson Rancheria Resort & Casino is a Native American Indian enterprise. In compliance with Title VII of the Civil Rights Act, preference for employment opportunities will be given to qualified tribal members of Robinson Rancheria.




Frequently asked questions

Q: What skills or qualities help someone succeed as a Casino Shift Manager?

A: To succeed as a Casino Shift Manager, key technical skills include proficiency in casino operations, gaming regulations, and point-of-sale systems, as well as the ability to analyze financial reports and make data-driven decisions. Soft skills such as strong communication, leadership, and problem-solving abilities are also crucial, as Shift Managers must effectively manage teams, resolve conflicts, and adapt to changing situations. By combining these technical and soft skills, a Casino Shift Manager can effectively oversee daily operations, drive revenue growth, and contribute to a positive and productive work environment.

Q: What is the career path for a Casino Shift Manager?

A: A Casino Shift Manager typically progresses through a career path that begins with entry-level roles such as Casino Floor Agent or Dealer, followed by mid-level positions like Casino Supervisor or Assistant Shift Manager, and eventually senior roles like Shift Manager, Assistant Casino Manager, or Casino Manager. Key opportunities for skill development and professional growth in this role include learning about gaming regulations, managing staff and budgets, and developing strong communication and problem-solving skills. Long-term career prospects for a Casino Shift Manager may include transitioning into senior management roles, such as General Manager or Director of Operations, or pursuing related careers in hospitality, entertainment, or gaming industry leadership.



ROBINSON RANCHERIA RESORT & CASINO job posting for a PIT SUPERVISOR -FT- in Nice, CA with a salary of $31,900 to $61,000 Annually with a map of Nice location.