Poker Shift Manager

Potawatomi Casino Hotel

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Potawatomi Casino & Hotel rating

7.3

Company rating: 7.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

44th of 132 rated casinos


Job description

Pay based on experience | Requires flexibility to work various shifts
If you're passionate about Poker and thrive in a high-energy environment, this is your opportunity to lead and make an impact. As a Poker Shift Manager, you won't just oversee operations, you'll guide a talented team, ensure smooth gameplay, and be part of a culture committed to continuous improvement while delivering unforgettable guest experiences. If you're ready to bring your Poker expertise and leadership skills to the table, apply today!
Below are some of the responsibilities as a Potawatomi Casino Hotel Poker Shift Manager:
  1. Supervise team members, as well as hiring, training, scheduling, performance reviews, and conflict resolution.
  2. Oversee efficient Poker table operations during assigned shifts.
  3. Ensure proper game speed, limits, and staffing.
  4. Report unusual or suspicious activity to the Poker Manager.
  5. Investigate and resolve variances promptly.
  6. Maintain accurate and timely records and reports.
  7. Handle Poker room accounting procedures and administrative tasks.
  8. Stay informed on gaming laws and company policies.
  9. Ensure full compliance with internal controls, policies, procedures, and regulations.
  10. Perform other duties as assigned.

What you will love about us:
  • Flexible work schedule
  • Paid time off
  • Medical, dental, vision, and life insurance
  • 401(k) retirement plan with company match
  • Free onsite health clinic
  • Team Member referral bonus program
  • Affordable breakfast, lunch, and dinner meal options in our employee dining room
  • Discounted dry cleaning services
  • Discounted bus pass
  • Free off-street parking
  • Free or discounted tickets to area attractions, festivals, and events
  • Paid training and advancement opportunities
  • Team member appreciation events
  • And more!

What you need:
  1. A high school diploma or equivalent.
  2. 3 years of related experience.
  3. Previous Poker experience.
  4. 1 year of supervisory experience

Even better if you have the following:
  1. Poker Tournament Director Association (TDA) certification.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Potawatomi Casino & Hotel employees say

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Poker Manager?

A: To succeed as a Poker Manager, key technical skills include expertise in poker game rules, strategies, and mathematical probability, as well as proficiency in data analysis and statistical modeling to inform decision-making. Soft skills such as strong communication, negotiation, and interpersonal skills are also crucial, as Poker Managers must effectively manage relationships with players, staff, and stakeholders while maintaining a professional and fair environment. By combining these technical and soft skills, a Poker Manager can effectively oversee the operation of a poker room, drive revenue growth, and foster a positive player experience.

Q: What is the career path for a Poker Manager?

A: A Poker Manager's career path typically begins with entry-level roles such as Poker Room Manager or Assistant Manager, where they oversee daily operations, manage staff, and ensure compliance with regulations. As they gain experience, they can progress to mid-level positions like Poker Operations Manager or Regional Manager, where they are responsible for strategic planning, team leadership, and revenue growth. Senior roles, such as Director of Poker or Vice President of Gaming, involve high-level decision-making, business development, and overseeing multiple departments, providing opportunities for significant skill development and professional growth.



Potawatomi Casino Hotel job posting for a Poker Shift Manager in Milwaukee, WI with a salary of $22 to $36 Hourly and benefits including Medical, Vision, Dental, PTO, Life, and Retirement with a map of Milwaukee location.