Holiday Specialist

At O’Charley’s, our goal is to satisfy our guests completely so they will return again and again. We want guests to tell their family, friends, and associates about the wonderful experience we provided at O’Charley’s.

Friendly, organized, and able to think and act quickly and effectively. Sets high standards, is quality conscious, and has an eye for detail. Displays integrity and honesty in all aspects of work.

Essential Functions

• Take pride in your appearance and the appearance and organization of your work area.
• Practice the “Hospitality Halo” with everyone within a 6-foot radius (smile, step aside, speak first) – be outgoing and polite to all guests, team members, applicants, and vendors.
• Always retain your composure. Smile and remain calm to eliminate stress during busy times.
• Stay organized, think, and act with purpose and with a sense of urgency.
• Make all guests feel appreciated through accommodating actions – i.e., opening the door, having a pleasant, genuine, and enthusiastic attitude.
• Work as a team and assist other O’Charley’s team members as needed.
• Perform restroom checks to ensure they are clean and always stocked.
• Upkeep general appearance of guest areas through cleaning and stocking.
• Thoroughly bus and clean tables, booths, and chairs.
• Ensure the floors are clean and dry.
• Presetting of dining room tables.
• Sorting and rolling silverware.
• Other duties as assigned by management