Overview
D/R Asst Casino Shift Mgr
The D/R Asst Casino Shift Mgr is responsible for supervising the Dealers in an assigned section of the casino floor. This role is also responsible for providing a pleasant gaming experience to guests while exhibiting a high level of professionalism. This position will also dual rate up to a assistant casino shift manager position as needed.
Responsibilities
Casino Games Supervisor
- Directly supervises the operation and conduct of their assigned area/tables in compliance with gaming regulations and department policies and procedures
- Settles disputes which might arise at gaming tables, notifies Asst. Games Shift Manager or above when necessary
- Accountable for the development and performance of dealers, including the issuance of annual performance evaluations
- Responsible for rewarding dealers with commendations and making recommendations for Employee Recognition programs
- Ensures a high level of service is consistently provided
- Ensures a professional, cohesive and positive work environment is provided
Assistant Casino Shift Manager
- Oversees the operation and supervision of all table games
- Ensures compliance with gaming regulations and department policies and procedures
- Settles disputes which may arise at gaming table
- Establishes performance expectations and holds staff and themselves accountable to ensure objectives are attained
- Accountable for the development and performance of games personnel and including the issuance of annual performance evaluations
- Responsible for rewarding supervisors and dealers with commendations and making recommendations for Employee Recognition programs.
- Responsible for providing on the job training, including service enhancement techniques.
- Responsible for assigning and/or reassigning the appropriate games personnel to the their assigned area/tables
- Responsible for enforcing company policies with the authority to issue appropriate discipline up to and including written disciplinary action notices
- Ensures compliance with DGE regulations, company policies & procedures and internal controls.
- Demonstrates consistent and sound decision making ability, including complex and challenging situations involving guests and/or employees.
- Ensures a high level of service is consistently provided by all gaming personnel
- Ensures a cohesive and positive work environment is provided
- Performs any other related duties as assigned
Qualifications
- Must have a strong knowledge of games and casino rules, procedures and regulation.
- Minimum of 5 years of experience in a minimum of two (2) games (preferably Craps as one of the games) and knowledge of all games.
- Experience as a dual rated Shift Manager is preferred but not compulsory.
- Strong Supervisory skills and must possess demonstrated leadership ability among peers.
Pay Range
USD $30.00 - USD $33.50 /Hr.
Tipped Position
This position does not earn tips
Benefits
What we offer you:
- Benefit options available
- Paid Time Off
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
