Health Information Management Professional - ROI

Humber River Hospital. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Hospital, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Hospital is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Hospital, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Right now we’re looking for a Health Information Management Professional to work in our Release of Information Department. 

Reporting to the Supervisor of Privacy, FOI & ROI the Health Information Management Professional - Release of Information is the subject matter expert in interpreting and applying privacy legislation, standards and principles in a complex hybrid electronic information and technical healthcare environment.

Reporting Relationship: Supervisor of Privacy, FOI & ROI

Hourly Rate Range: $30.778-$31.802

Hours of Work: 37.5 hours per week

Location: Wilson

Employee Group: NOWU

 Position Responsibilities:

• Responsible for releasing patient information to authorized recipients while ensuring security of patient information from unauthorized requestors.
• Ensures accurate release of Personal Health Information request are processed within established timelines.
• Review all requests and consent for right of access to Personal Health Information to ensure that all criteria are met.
• Extensive interaction with external agencies, law offices, other hospitals, health care agencies, patients and their families
• Accountable for productivity and accuracy of all ROI requests completed
• Responsible for promoting confidentiality & privacy awareness
• Collection of payment for release of information as per ROI fee schedule
• Exercises judgment and resolves issues related to ROI
• Builds relationships with our internal and external customers
• Looks for opportunities to improve levels of service, recognizing the needs and expectations of patients.
• Other duties as assigned

Qualifications: 

• Graduate from approved Health Information Management Program
• Certification with the Canadian College of Health Information Management (CCHIM formally known as CCHRA) – and active membership maintained with CHIMA.
• 1-3 years of Release of Information work experience or related experience in Health Administration, Health Services Management or Health Information Management
• Knowledge of various legislation pertaining to release of personal health information (Personal Health Information Protection Act, Public Hospitals Act, Mental Health Act, Coroner’s Act, Vital Statistics Act, Consent to Treatment Act)
• Proficient in MEDITECH and working knowledge of Microsoft applications
• Ability to problem-solve in order to incorporate the organization's systems and strategies when developing viable solutions to problems
• Ability to establish and maintain effective relationships with a variety of stakeholders while exercising maturity, tact, confidentiality and discretion
• Excellent interpersonal skills, with the capability of providing leadership to a diverse team and interacting comfortably with a variety of disciplines at all levels of the organization
• Excellent customer service, interpersonal, decision making, problem solving and analytical skills
• Evidence of continuing professional development in the area of information privacy.
• Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines.
• Demonstrated superior organizational, time management, listening and recording skills.
• Physical ability to carry out the duties of the position 

• Excellent attendance and discipline free record required.

   

Why Humber? Why Now?

Humber River Hospital is on an exciting transformation journey of redefining patient care, as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care. We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals. People who care and encompass our values of Compassion, Professionalism and Respect. People who are committed to making a positive difference.

We are a Huron Consulting hospital, focused on building our evidence-based leadership practice and hardwiring a culture that WOWs.

Humber River Hospital is a member of the Toronto Academic Health Science Network (TAHSN), which is a dynamic network of academic health organizations providing leading edge research, teaching and clinical care.

We have collaborated with TAHSN member institutions in addressing the challenges of the COVID-19 pandemic. Our membership in TAHSN supports our strategic pillar of advancing Humber River Hospital as a community academic hospital.

Humber River Hospital was the recipient of the 2021 Excellence in Patient Safety Award by the Canadian College of Health Leaders. This award recognizes teams that are committed to improving patient safety within a healthcare environment, through leadership, innovation, culture, and best practises.

Why? Because at Humber River Hospital, we know it is our people and our ability to innovate that allows us to consistently deliver a great patient experience and the best quality outcomes. After all, we are the hospital that believes exceptional care...healthier community.

 This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications and experience may vary. Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.

 
Humber River Hospital is committed to inclusion and diversity. We believe that diversity drives our culture of innovation. By bringing together a variety of different perspectives, it fuels our creative thinking, generates new ideas and creates solutions designed to address tomorrow's healthcare challenges today. We take pride in providing professional development and career advancement opportunities for our employees including minorities, women, veterans and individuals with physical and developmental disabilities. We also provide accommodation to applicants and all of our employees - from hire to retire.

Please be advised that in order to be eligible for employment at Humber River Hospital, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment  Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis