Firehouse Subs rating
4.9
Based on 355 frontline employees who took The Breakroom Quiz
15th of 18 rated casual dining restaurants
Job description
Firehouse Subs is hiring Team Members! As a Team Member, you'll have lots of jobs-- from making sandwiches, to cleaning the restaurant, to running the cash register. We are looking for employees with a GREAT attitude and customer service skills. This job will require a lot of fast-paced movement, multi-tasking, and reliability. We are looking for people who help others without being asked, always maintain professionalism, and can act quickly and accurately to address problems.
Benefits of working at Firehouse Subs include:
- 50% off employee discount
- No early mornings or late nights! We run from 10:30AM to 9PM
- Friendly, team-oriented environment
Healthy and positive work environment guaranteed! This is why we will only hire people with great attitudes and excellent work ethic. If you're an outgoing, reliable, honest and clean individual, who works hard and enjoys giving great customer service to each and every guest, then apply today!
REQUIREMENTS
- Team-oriented
- Friendly and outgoing personality
- Adaptable
- Driven
- Top-notch customer service skills
- Previous restaurant experience is a plus
- Morning availability strongly preferred
ABOUT THE COMPANY
Firehouse Subs® is a fast casual restaurant chain with a passion for Hearty and Flavorful Food, Heartfelt Service and Public Safety. Firehouse Subs is a brand built on decades of fire and police service, steaming hot subs piled higher with the highest quality meats and cheeses, and its commitment to saving lives through the creation of Firehouse Subs Public Safety Foundation®. The founders are the real deal, the food is their creation, and the company is built upon a family of franchise operators who share their same passion for serving others. In 2014, Firehouse Subs debuted nationwide a new low-calorie menu, Under 500 Calories. Firehouse Subs consistently ranks No. 1 among fast casual brands in the categories of food quality, friendly service, and taste and flavor. In 2015, Firehouse Subs was ranked No. 1 consumer choice for welcoming and comfortable atmosphere by Technomic’s 2015 Chain Restaurant Consumers’ Choice Awards, and the brand produced the second-fastest growth in U.S. franchise units as ranked by Nation’s Restaurant News.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Crew Member?
A: To succeed as a Crew Member, key technical skills include proficiency in food preparation, handling, and presentation, as well as knowledge of cash handling and point-of-sale systems. Soft skills such as excellent communication, teamwork, and time management abilities are also crucial, enabling Crew Members to effectively interact with customers, colleagues, and management. By possessing these skills, Crew Members can provide exceptional customer service, work efficiently in a fast-paced environment, and demonstrate a strong foundation for career growth and advancement within the industry.
Q: What is the career path for a Crew Member?
A: A Crew Member typically starts as an entry-level position, progressing to roles such as Shift Leader or Team Member Supervisor, where they gain experience in team management and customer service. Mid-level roles, like Assistant Manager or Department Manager, involve overseeing daily operations, managing staff, and implementing store initiatives, providing opportunities for leadership development and strategic thinking. Senior roles, such as Store Manager or Regional Manager, offer advanced leadership positions, where individuals can develop expertise in business operations, talent management, and community engagement, ultimately leading to long-term career prospects in retail management or related fields.
