Insurance Office - Administrative Assistant

Emmanuel Insurance is seeking a motivated Administrative Assistant in our office in Lower Gwynedd, PA. We are a family owned business and celebrated our thirteenth anniversary this year. Our goal is servicing the needs of our clients in the most economical and protective way. Emmanuel Insurance is a full-service agency, offering not only customer service and care, but breadth of coverage. We firmly believe buying insurance can be simple and straightforward, and getting wonderful service should be the rule, rather than the exception.

The Administrative Assistant is responsible for assisting all members in the Agency, and to ensure overall efficiency in the office. This position requires a candidate with the ability to manage multiple projects as assigned by multiple managers in a fast-paced environment. The administrative assistant must have excellent written and verbal communication skills, with the ability to work in a team environment. An upbeat and outgoing personality is also a must.

To the qualified candidate we offer:

• Competitive Salary based on experience
• Short-Term Disability & Life Insurance
• Simple IRA with 3% match

Duties & Responsibilities

• Customer Services to include answering phones and greeting customers
• Update and maintain VOIP (telephone) system
• Proofread and edit drafts and final materials for appropriate and consistent format
• File and scan documents to client files
• Sort and distribute incoming mail and process outgoing mail
• Update and maintain client mailing and contact lists
• Handle carrier interface per agency standards
• Update the Agency Management System (Applied Epic) with cancellations, reinstatements, and other pertinent customer documentation
• Maintain electronic files in an orderly, and up-to-date manner
• Send documentation to the insureds for signature and continue to follow-up until documentation is received
• Be familiar with and follow agency E&O guidelines
• Maintaining/ordering of office and agency supplies, luncheons, etc.
• Perform special projects at management’s request

Skills & Qualifications

• Two+ years Administrative Assistant / Secretarial experience; Preferably in an insurance environment
• Proficient in Microsoft Office programs, such as Word, Excel and Outlook
• Careful attention to detail
• Team player with service centered approach to work
• Communicate effectively, both verbally and in writing
• Ability to keep organized in a fast-paced environment, continually re-evaluating daily tasks to be completed in a timely manner

We do not accept direct inquiries – Email or Phone Calls. Only online applications with completed questions will be considered.