Restaurant Server

Every team member of Dolphin Hotel Management has unique skills and contributes daily to improving our business and relationships with each other, our guests, and members of the local community.

If you are interested in joining our dynamic team, explore the opportunities available below.

At the Bilmar Beach Resort, we are committed to offering and maintaining the best accommodations and amenities to our guests. To accomplish this, we utilize our team of highly dedicated and skilled employees. On behalf of Dolphin Hotel Management, we are glad you have chosen to become a part of our team and look forward to having you become a part of a group dedicated to providing our guests with the best hospitality and service. We are second to none!

Job Summary

· Serve guests with food and beverages in a positive and friendly manner.

· Provide details and guidance to assist guests with food and beverage selections.

· Present ordered choices in a prompt and efficient manner.

· Maintain dining ambiance with an enthusiastic attitude.

· Prepare dining room for a successful shift by setting tables, and preparing condiments, napkins, glassware, service plates, and utensils.

· Protect guests and coworkers by adhering to sanitation, safety, and alcohol beverage control policies.

· Help guests select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.

· Transmit orders to bar and kitchen by recording guests choices and identifying guests special dietary needs and special requests.

· Keep culinary team informed by noting timing of meal progression.

· Serve orders by picking up and delivering guests choices from bar and kitchen and delivering accompaniments and condiments from service bars.

· Respond to additional guest requests by inquiring of needs and observing dining process.

· Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, and anticipating guests needs.

· Conclude dining experience by thanking guests for dining and inviting them to return.

· Obtain receipts by totaling charges, issuing bills, accepting payments, delivering bills and payments and returning change or credit card signature slip to guests. Balancing receipts at end of shift.

Job Requirements

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.

Ideal Skills and Experience

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Availability to work various shifts, including weekends
Multi-tasking abilities
Excellent communication skills
Ability to remain calm and professional in a fast-paced work environment