Office Assistant

Office Assistant Dog Kennel
Office Assistant/Receptionist

Doggie Dude Ranch and the O Cat Corral is looking for an energetic enthusiastic- pet loving, "people" person for our high volume boarding facility. The ideal candidate will be a hard-working dog and cat loving professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Check in dogs/cats - Check out dogs/cats
• Collect payments
• Answer phones and respond to customer email inquiries.
• Provide best in class customer service and experience.
• Schedule "Stagecoach" pick ups and drop offs
• Create and update customer records ensuring accuracy and validity of information
• Schedule and plan reservations
• Keep waiting area and office area clean and tidy at all times.
• Confirm reservations

• Skills

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of Gingr software a plus
• Dog handling experience and skills
• Working knowledge of office equipment
• Excellent organizational and time management skills

• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office