Financial Restaurant Operations Director

Since 1941, we have exhibited a passion for not only great barbecue but great people. That’s why we offer a workplace where employees are given meaningful growth opportunities and rewarded for their loyalty and contributions.  Hardworking, passionate individuals who inspire others and thrive in a fast-paced environment make up our team. As the largest and fastest-growing barbecue concept in the world, we’re always looking for dynamic and motivated team members to join our family which extends from dining rooms to real estate, food processing, stainless steel fabrication, pellet manufacturing, wood fabrication and beyond…

DICKEY’S is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex (including pregnancy), gender, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Job Summary

This role is responsible for tracking and driving success of the stores in the franchise system; reducing financial losses and increasing sales at every opportunity. 

Responsibilities include but are not limited to the following:

• Interpret information from reporting systems and utilize data to suggest areas of opportunity.
• Implement and follow up upon action plans developed to drive profitability and/or store sales driving initiatives.
• Ensure and enforce compliance with company standards.
• Analyze and communicate business opportunities and areas of improvement at the store, district and system level; removing obstacles and barriers to success.
• Recommend methods to reduce potential financial losses or reduce risk exposure.
• Determine and implement action plans intending to drive store-level profitability.

• Investigate financial opportunities.
• Identify, monitor and track loss prevention compliance standards (i.e. comps, voids, clears, etc.).

• Evaluate store level activities to ensure systems/tools in place to ensure maximum profitability.

• Interpret sales, P&L and quality compliance data to develop recommended actions for improvement.
• Audit online and in-store menus for pricing opportunities or discrepancies; correcting when necessary.

• Ensure escalated issues are resolved quickly.
• Motivate, lead, coach and develop others.

The successful candidate will meet the following pre-requisites:

• Ability to communicate persuasively and effectively over the phone
• Propensity to dig into issues with high desire to resolve
• High attention to detail
• Strong excel skills

*This is an in-office role. We are not offering a relocation package.