Licensed Client Service Associate - B11 - Miami, FL

Licensed Client Service Associate - B11 - Miami, FL

Citigroup, Inc.

Miami, FL • On-site

$64.62K - $90.18K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
  • Deliver wealth management services to clients with guidance from the Banker teams.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
  • 2-5 years relevant experience
  • Ability to manage multiple concurrent deadlines with strong organizational and time management skills per the needs of banker teams and clients
  • Ability to problem solve and analyze data with demonstration of attention to detail
  • Strong verbal and written communication skills
  • Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience Knowledge of investments, banking, and credit products
  • US: Licenses: Series 7/63 or 7/66 or willing to acquire

Education:
  • Bachelor's/University degree or equivalent experience

Job Family Group:
Private Client Coverage
Job Family:
Client Services
Time Type:
Full time
Primary Location:
Miami Florida United States
Primary Location Full Time Salary Range:
$64,620.00 - $90,180.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Jan 28, 2025
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting


Frequently asked questions

Q: What skills or qualities help someone succeed as a Client Services Associate?

A: To succeed as a Client Services Associate, key technical skills include proficiency in customer relationship management (CRM) software, data analysis, and communication tools, as well as a basic understanding of industry-specific terminology and concepts. Soft skills such as excellent communication, active listening, and problem-solving abilities, along with a strong customer-centric mindset and adaptability, are also crucial for building strong relationships and resolving client issues. By combining these technical and soft skills, Client Services Associates can provide exceptional support, drive client satisfaction, and lay the foundation for long-term career growth and success in the role.

Q: What is the career path for a Client Services Associate?

A: A Client Services Associate typically starts as an entry-level role, providing support to clients and internal teams, and progresses to mid-level roles such as Client Services Coordinator or Account Manager, where they develop expertise in client relationships, project management, and communication. As they gain experience, they can move into senior roles like Client Services Director or Business Development Manager, where they oversee client strategies, lead teams, and drive business growth. Throughout their career, Client Services Associates can develop skills in project management, communication, and leadership, and may pursue long-term career directions in management, sales, or specialized client-facing roles.



Citigroup, Inc. job posting for a Licensed Client Service Associate - B11 - Miami, FL in Miami, FL with a salary of $64,620 to $90,180 Annually and benefits including Medical, Vision, Dental, PTO, Life, and Retirement with a map of Miami location.