Business Office Liaison

Richmond/Chesterfield/Petersburg VA

Come join the Caremed Cares Team in a growing industry, with an organization that has provided best-in-class home care for over 20 years!  Not only can we help you make an impact in your community - we can help you exceed your own expectations!

Delivering excellent home health care is an integral part of every client's treatment plan and we strive to deliver this to each one of our clients. Our top priority is providing high-quality care to improve our patient outcomes and quality of life. This care and compassion also extends beyond those we serve, to those who serve with us. Here at Caremed, Inc., we have been able to create a culture of promoting from within while providing those on our CARES team with new skills to achieve their desired career goals.

The business office liaison provides high level operational and administrative support to their assigned remote office.  Working in collaboration with the Marketing, Human Resources and Centralized Scheduling units. The business office liaison coordinates specific business processes to ensure remote location functions professionally and effectively at all times.

BENEFITS

*Competitive Pay *Weekly Pay *Direct Deposit *Referral Bonuses *Incentive Pay *Health/Dental Insurance *Paid Holidays *Employee Appreciation Events *Recognition Incentives

Responsibilities

• Initial point of contact for calls related to care services, including intake and referrals.
• Conducts all recruitment activities as well as; Orientation
• Trains new hires on the administrative functions of a caregiver
• Building honest, sustainable relationships with potential clients and caregivers

Qualifications

• High School Diploma or equivalent
• At least, 1 year experience in healthcare setting, handling multiple phone inquires
• Experience with software such as MS Office (Word, Excel, Teams, Outlook), Adobe, Google Forms
• Supportive and compassionate individuals with the ability to work with diverse backgrounds
• Experience with electronic visit verification software, preferred
• Experience with Medicaid Guidelines, preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local