Location: Property - Onsite
Status: Part-Time, Hourly
Reports To: General Manager
Who We AreAt B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven student leaders who want to grow with us.
We live our core values every day:
- People-First Service
- Accountability
- Empowerment
- Grit & Perseverance
- Diversity, Inclusion & Belonging
Position SummaryThe Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. This role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience.
What You’ll DoResident Engagement & Programming
- Plan and execute social and developmental programs to enhance the resident experience
- Build relationships with residents through one-on-one interactions and community involvement
- Support a positive, inclusive, and engaging community environment
- Serve as a resource for residents regarding community services and local resources
Leasing & Marketing Support
- Assist with leasing efforts including tours, follow-ups, and housing events
- Participate in outreach marketing activities such as housing fairs and campus events
- Promote the community through social engagement and peer networking
Office & Operational Support
- Cover scheduled office shifts, including evenings and weekends
- Support daily office functions including customer service and administrative tasks
- Assist with move-in and move-out processes
On-Call & Community Support
- Participate in rotating on-call responsibilities
- Respond to lockouts, noise complaints, and resident concerns
- Assist in handling emergency situations as needed
Leadership & Representation
- Serve as a role model and ambassador for the B.HOM brand
- Promote a positive and professional image within the community
- Support conflict resolution and community standards
Additional Responsibilities
- Perform other duties as assigned to support community success
What We’re Looking ForRequired Skills & Qualifications- Strong communication and interpersonal skills
- Ability to manage multiple responsibilities and stay organized
- Positive attitude and strong customer service mindset
- Ability to maintain confidentiality and professionalism
- Proficiency in Microsoft Office and social media platforms
- Must be enrolled as a student and meet academic requirements:
- Minimum 12 undergraduate credit hours (or 6 graduate hours)
- Minimum 2.5 cumulative GPA (must be maintained)
- Must be able to live on-site in assigned staff housing
- Must be available to move in prior to the start of the academic year for training
Work Schedule- Approximately 20 hours per week
- Includes office hours, events, marketing activities, and on-call responsibilities
- Evenings, weekends, and on-call shifts required
Physical Requirements- Ability to move throughout the property and attend events
- Frequent use of computer and office equipment
- Ability to communicate effectively in person, phone, and written formats
- Occasionally lift up to 30 lbs.
Why Join B.HOM?- Competitive compensation and/or housing benefits (where applicable)
- Valuable leadership and professional development experience
- Opportunity to build transferable skills in marketing, sales, and operations
- 401(k) with company matc
- Sick and safe time
- A people-first culture focused on development and success
B.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.
